Vault Data • Remote - Sri Lanka

User Experience Researcher

Employment type:  Full time

Remote-first – with Office Space

Fully flexible hours

Apply now

Job Description


Title: User Experience Researcher

Employment Type: Full-Time

Location: Sri Lanka, Remote

Number of positions: 1


We are looking for a driven User Experience Researcher with who is passionate about creating a user-focused service to join us at Vault Data.

The ideal candidate will be someone who would cherish the opportunity to champion UX and DesignOps within the organisation and are passionate about Inclusive Design, Accessibility, Micro-Interactions, and Micro-Moments.

This role will be 80% focused on User Experience Research and 20% focused on User Experience Design.

Job Description

  • Lead and conduct research, define and refine experiences
  • Illustrate design ideas, create wireframes and prototype solutions and conduct iterative User Testing and A\B Testing to deliver UX and UI for our product
  • Contribute to establishing UX Standards, Guidelines, Workflows, Policies and Best Practices and ensure our engineering practices align with our UX Maturity Roadmap
  • Collaborate with other UXers, the Product Team, Engineering Team, stakeholders, etc., prioritise research into stage groups, conduct design reviews and retrospectives, and feed into our Product Vision and Product Goals
  • Meeting clients to gather information about their requirements and to find out what needs researching, designing, or usability testing
  • Participate in sketching, prototyping, and user testing before passing the design onto the development team
  • Applying qualitative research methods to client projects based on their needs and goals
  • Gather detailed information from users through both qualitative and quantitative means and then work with Designers and Programmers to improve the user experience based on their initial findings.
  • Conducting customer research to identify opportunities to improve user experience


The requirements listed are for guidelines only. You do not have to satisfy all of the conditions listed. If your skills are transferable, we encourage you to apply. Applying presents an opportunity for you to be considered.

  • Minimum of 3 Years of relevant experience as a User Experience Designer, Product Designer, UX Strategist or CX Designer
  • Proven work experience as a UX Researcher or similar role
  • Experience with Mobile-First & Responsive Design
  • Experience with Accessibility to WCAG 2.1 Level AA or AAA Standard
  • Experience with Micro-Interactions and Micro-Moments
  • Experience with Usability Standards and Usability Testing
  • Experience with Wireframing and Prototyping (No-Code)
  • Experience with Research and Design
  • Experience with UI Design & Interactions
  • You will have a keen analytical mind and able to design workshop activities and relevant testing to ensure the users views are represented to the design tea accurately and distinctly
  • Be proficient in advising on best practice for us to implement and build our team processes going forward and experienced in reporting and presenting your research methodologies, investigation and solutions
  • Be committed to ensure our work includes people from all backgrounds and allows for all voices to be heard and considered in our design process
  • The ability to work without supervision and as a team within a cross-functional mixed-skill agile team and contribute to implementing a robust and efficient DesignOps framework within the organisation

About Us

At Vault Data, we are putting the power of data into the hands of the individual to rebalance the world of data, giving control back to people whilst they benefit from the profit.

Established in 2022 in the heart of the Jewellery Quarter in Birmingham, we are a driven and inclusive team co to making Vault Data the number one data governance company in the UK by 2024. To get us there, the team has been researching market research, technology and innovation, AI learning and advertising to ensure Vault Data will deliver to the customer and any business/brands utilising our services. Our journey moving forward is to develop our software and service offerings for a soft launch in September 2023.

Vault Data has made pledges to be socially and environmentally aware by registering to become a B-Corp, along with commitments to register with other accredited businesses that provide a safe working environment and certifications in ethical business practices.

Keep posted with the journey at Vault Data, as this exciting adventure will continue to make waves within the growth of the business.

How We Hire

At Vault Data, we are passionate about creating an open, inclusive, diverse and transparent environment for everyone. We are proud of our recruitment workflow and will ensure all candidates are treated fairly, equally, and without biases during their journey with us. Additionally, all our job adverts are gender-neutral, and we also have a gender-neutral recruitment panel.

Our interview process is either a 2 or 3-stage process (it is very rarely 3), and we even give candidates the option to choose how they would like to be assessed for technical interviews, as we understand people work differently from each other 🙂.

We prefer a technical discussion, a pair programming session, a design review, or a debate on agile anti-patterns, but if you prefer a take-home assessment instead, we have platforms that are easy to use. We don't expect you to spend more than 30 - 45 minutes of your valuable time taking the assessment!

Regardless of the outcome, we aim to give every candidate feedback and encourage candidates to provide us with one too!

We are an Equal Opportunities Employer

We are an Equal Opportunities Employer, an inclusive company with values grounded in equality and ethics, where we celebrate and embrace diversity. We are dedicated to providing equal opportunities to our existing employees and those considering joining us, and we believe that different perspectives and backgrounds are what make us successful.

We have a range of employees who are unique to themselves (neurodiversity, gender, ethnicity, and more), but we aim to be better. We welcome and encourage diverse applicants and will always listen and adapt to the needs of the individual.

Therefore, you are encouraged to apply regardless of your background, gender, age, ethnicity, sexual orientation, religion, race, disability, social status, etc. All qualified applicants will receive equal consideration for employment regardless of any protected characteristics from the Equality Act (2010).

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Work from anywhere scheme
Summer hours
25 days annual leave + bank holidays
Work from home allowance
Pregnancy loss leave
Teambuilding days
Teambuilding holidays
Access to a Mental Health Platform
Access to Financial Wellbeing Coach \ Platform
Salary Sacrifice Scheme (Cycle, Tech, Electric Car, Gym, etc.)
Flexible Employee Benefits (aka Benefits Card)
Life Insurance & Private Health \ Dental Plan

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Vault Data provides and then we anonymously survey a statistically significant proportion of their employees to make sure Vault Data is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Vault Data

Gender diversity (male:female)


Office locations


Hiring Countries

United Kingdom
What employees are saying

I think Vault is a brilliant place to work with an excellent culture. we at Vault pride ourselves to ensure everyone has a good work life balance and making sure workload and job flexibility work for each individual

Vault Data Employee