Water Network Delivery Officer

Job Description

Role details

Salary - £51,233
Work Type - Onsite
Job Location - South Manchester or Cheshire
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution."

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

The Role

We’re looking for 2 passionate individuals to step into the role of Water Network Delivery Office, working across our regional hubs to support the successful delivery of our mains renewal programme.

Location of this positions:

South Manchester or Cheshire

In this role, you’ll be the key link between colleagues, contractors and stakeholders co-ordinating supply interruptions, overseeing shut-offs, and ensuring compliance every step of the way. From carrying out pre-site and risk assessment to driving quality assurance, change control and contractor communication, you’ll keep projects moving smoothly while protecting both customers and the network.

What You Will Be Doing:

• Pre-site preparation & planning: Attend and support pre-site meetings, surveys and programme delivery reviews to validate models, scopes and delivery readiness, ensuring the lowest-cost solutions and addressing issues.
• Risk & safety management: Lead the completion of Operational Risk Assessments (ORA) conduct on-site appraisals, and act as the Responsible Person under UU work authorisation. Carry out audits and assurance checks to maintain compliance, escalate risks or non-conformances promptly, and safeguard against high-risk activities.
• Field operations & delivery: Act as the controlling mind for high-risk supply interruptions and restoration works, coordinating with inspectors and partners to ensure safe, compliant, and efficient delivery in line with regulatory standards. Support enabling works, commissioning, and a range of operational activities across the water network.
• Supply interruption management: Work with projects teams to plan and record supply interruptions, ensure timely communication with stakeholders, and monitor restoration perfor4mance, escalating risks as needed.
• Quality assurance and change control: Provide on-site assurance to ensure compliance with UU Asset Standards, approved designs, and construction quality expectations. Ensure that any changes to scope are identified, documented, and communicated to the relevant UU teams in line with contractual obligations.
• Project Commissioning & Closeout: Collaborate on project planning to ensure safe and efficient delivery, support handover to operations including snag walk-offs, and maintain accurate project documentation and archiving.
• Stakeholder & team coordination: Engage with contractors, operations and delivery teams to ensure effective service connection and delivery, manage site activities and risks, implement operational and technical changes, and support handover into ongoing service.

What We Are Looking For:

• Strong proven technical know-how with experience in network project engineering.
• Technically competent with a high level of expertise in Street Works practices and legislation.
• Strong understanding of water network construction, operation, and maintenance, supported by extensive field-based experience.
• In-depth knowledge of operational risk assessments, method statements, and relevant water industry regulations.
• Demonstrated ability to apply technical knowledge in both planned and reactive operational environments.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.