Telemetry Field Engineer

Job Description

We’re looking for a talented and driven Telemetry Field Engineer to join United Utilities in a fast-paced, modern maintenance environment.

Starting each day from your home base, you’ll travel directly to sites across Lancashire and Greater Manchester, giving you the autonomy and flexibility to manage your own workload while staying connected to a highly skilled and supportive team.

This role is ideal for a resilient, self-motivated engineer who thrives both independently and collaboratively. You’ll bring strong problem-solving ability, a logical mindset, and proven technical capability, with the confidence to diagnose issues and deliver effective solutions in the field.

You’ll have excellent organisational, communication and IT skills, paired with a strong diagnostic approach and a commitment to continuous learning and maintaining technical competence. An adaptable mindset is key, as you’ll have the opportunity to develop into specialist maintenance areas and expand your expertise over time.

Experience within the water industry is highly valued, and you’ll take pride in making a real-world impact through the work you deliver every day, supporting critical infrastructure, protecting the environment, and serving millions of customers.

Key Responsibilities

• Deliver planned, proactive, and reactive maintenance across telemetry assets, ensuring reliability and performance
• Provide second- and third-line on-site technical support, diagnosing and resolving complex faults to minimise downtime
• Act as a key escalation point for Monitoring & Control Regional Engineers, offering expert technical guidance
• Work independently across multiple sites while maintaining high standards of safety, compliance, and operational performance
• Contribute to a collaborative mobile engineering team, supporting shared goals and best practices
• Ensure all activities adhere to health, safety, and regulatory requirements
• Support improvements to system reliability, performance, and environmental outcomes
• Maintain accurate records of work undertaken, including fault diagnosis, corrective actions, and technical documentation
• Identify and drive continuous improvement opportunities across telemetry systems and processes

Essential Qualifications & Experience

• Full UK driving licence
• Relevant engineering qualification (time-served apprenticeship, NVQ Level 3, HNC/HND, Degree, or equivalent hands-on experience)
• Strong understanding of IP networking and routing principles
• Proven experience in a field-based support role, with advanced fault-finding and diagnostic capability
• Ability to think logically, make sound decisions, and work independently

Desirable Skills & Knowledge

• Knowledge of telemetry, control, and automation systems, including RTUs and associated communication infrastructure
• Experience with point-to-point and multipoint radio systems and wide area communications
• Understanding of hardwired analogue and digital control systems
• Working knowledge of Microsoft and Linux operating systems and general IT hardware
• Awareness of IT and physical security principles
• Experience operating within a technical service desk or support environment
• Ability to produce accurate documentation and clear technical reports

Why This Role

This is an opportunity to take real ownership of your work in a highly autonomous, field-based role, where no two days are the same. You’ll tackle complex technical challenges, apply your expertise in real-world environments, and see the direct impact of your work on essential services.

You’ll be part of a skilled, mobile engineering team, trusted as an escalation point and valued for your technical judgement and problem-solving ability. The role offers the chance to develop specialist skills, broaden your expertise, and continuously grow in a modern, evolving technical environment.

If you enjoy working independently, solving problems on the ground, and making a meaningful difference every day, this role offers both challenge and reward in equal measure.

Benefits

• 26 days annual leave (rising to 30 with service) + bank holidays
• Competitive pension (up to 14% employer contribution) + life cover
• Performance bonus up to 7.5%
• Healthcare plan & wellbeing support (incl. mental health resources & EAP)
• Discounts, gym savings & flexible benefits (MORE Choices)
• Financial wellbeing support (Salary Finance, Wealth at Work)
• Electric vehicle scheme & ShareBuy options
• Enhanced parental leave

If you’re an experienced telemetry, electrical, or field engineer looking for a challenging and rewarding role where your expertise makes a real impact, we’d love to hear from you.