Location flexibility: 3 office days / week – 3 days in the office, 2 days from home
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As a Senior Project Manager (Delivery Manager), you will lead the successful delivery of a diverse portfolio of projects within United Utilities' Capital Delivery function.
You'll be responsible for delivering complex programmes that improve critical infrastructure, reduce carbon emissions and enhance services for customers across the North West. Ready for the challenge?
Working within the Water Delivery programme, you will deliver strategic investment projects that support our operational teams and help shape the future of water services.
Key duties and responsibilities:
As a Delivery Manager, you will lead high-performing project teams to deliver safe, efficient and high-quality outcomes, ensuring projects are completed on time and aligned with United Utilities' strategic objectives, sustainability ambitions and commitment to environmental excellence. Your leadership will be pivotal in navigating dynamic situations and influencing strategies within our capital programme. Collaborating with industry experts, you will address unique challenges and drive our success, aiding UU in achieving its goals.
Stakeholder engagement is critical to success in this role. You will build and maintain strong relationships with key internal and external stakeholders, providing leadership, influence and expert guidance to delivery partners, contractors and regulatory bodies, including Ofwat, the Drinking Water Inspectorate, the Environment Agency and non-governmental organisations (NGOs).
Lead multi-disciplinary teams to deliver an investment programme circa £140m
Lead and mentor a team of project & design professionals ensuring delivery to TCQi with end to end accountability
Ensure projects are designed and delivered in a safe manner whilst maximising efficiencies and achieving business objectives
Develop, promote and maintain a safety culture to deliver excellent Health and Safety performance
Develop strong relationships with the leadership team to ensure the service being offered meets the expectations
Manage all risks and changes effectively and escalate/mitigate where feasible Issues affecting programme / project delivery
Develop and maintain resource plans alongside the functional leaders, ensuring appropriate resources are in place to deliver the workload
Ensure compliance with appropriate governance
Manage the relationship with the Supply Chain to successfully deliver projects, ensuring delivery to TCQi
Establish and lead a direct project team and indirectly secure contributions and cooperation from other stakeholders across the business
To manage and deliver reporting of progress against the overall programme directly to appropriate people and senior management
To work with internal senior stakeholders and teams to ensure they are aware of and aligned to programme requirements and, simultaneously, ensure that the programme is providing sufficient support for business areas to achieve their deliverables
To work with key internal teams such as but not limited to Environmental Planning and Innovation and Corporate Affairs to ensure appropriate interaction and identified outcomes, including NGOs, local councils, regulators and other third parties
To ensure regular updates are provided to the appropriate governance group
Ensure statutory approvals are being obtained and maintained
Act as the ‘client’ representative under the CDM regulations
Produce and manage a project management plan for each project for which the role holder is responsible
To be successful with your application, you’ll need to show that you meet the following essential criteria:
A demonstrable track record of successfully leading multi-discipline teams to deliver major infrastructure capital programmes (£50m+). Within a client facing collaborative environment
Any of the following: CEng MICE, CIWEM, MSP/PRINCE2, APMQ, ChPP, relevant qualification or equivalent skills, knowledge and experience
Hold a current UK/EU driving licence
It would also be great if you can demonstrate any of the following desirable criteria:
Water Treatment Project Experience
Civil Engineering or MEICA Project Experience
What we offer:
A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays
A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements
A comprehensive healthcare plan through our company-funded scheme
Car Allowance
Flexible and hybrid working
About United Utilities:
United Utilities’ (UU) mission is to deliver high-quality water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked #11 in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
Working at United Utilities
3 office days / week – 3 days in the office, 2 days from home
A little flex time
Company employees:
7,500
Gender diversity (m:f):
65:35
Hiring in countries
United Kingdom
Office Locations
Company benefits
26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave – Up to 26 weeks leave at full pay
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave – Up to 4 weeks leave at full pay
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
