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United Utilities

Regulatory Analyst

Employment type:  Full time
Salary:  £51,233 per annum
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Job Description

Salary - 51233
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

The Role

As a Regulatory Analyst within the Water Quality and Public Health team, you'll play a key role in protecting public health and ensuring compliance with drinking water regulations. Working closely with colleagues across the business and the Drinking Water Inspectorate (DWI), you'll support regulatory reporting, performance monitoring, risk management and the delivery of key water quality commitments.

Key responsibilities include:

  • Regulatory Relationship Management: Support the Company's day-to-day relationship with the DWI and maintain a positive regulatory reputation.
  • Regulatory Reporting: Prepare and submit regulatory reports, returns and performance information.
  • Compliance and Performance Monitoring: Monitor and report water quality compliance and performance, identifying trends, emerging risks and improvement opportunities.
  • Water Quality Risk Management: Support the identification, assessment and mitigation of drinking water quality risks, ensuring Drinking Water Safety Plans remain effective and compliant.
  • Technical & Regulatory Support: Provide advice and guidance on water quality and regulatory requirements across the business.
  • Data and Information Management: Ensure regulatory data and reporting systems are accurate, robust and fit for purpose.
  • Continuous Improvement: Support improvements to regulatory processes and compliance activities to reduce risk and enhance performance.
  • Strategic Support: Contribute to regulatory submissions, technical reports and business planning activities.

What You Will Be Doing:

  • Manage the Company's relationship with the Drinking Water Inspectorate (DWI), providing regulatory expertise and coordinating responses to regulatory requests.
  • Support the identification and management of water quality risks, ensuring compliance with drinking water regulations and regulatory requirements.
  • Prepare, submit and monitor regulatory reports, returns and performance information, providing assurance to senior leaders on compliance and regulatory commitments.
  • Act as a subject matter expert on the Water Supply (Water Quality) Regulations, providing advice and guidance on regulatory, water quality and compliance matters.
  • Monitor regulatory developments and industry best practice, driving improvements to regulatory processes, reporting and compliance performance.
  • Support technical reporting, regulatory submissions and business planning activities, ensuring data, systems and processes remain robust and fit for purpose.
  • Participate in an out-of-hours rota, providing specialist support during water quality and regulatory incidents.

What We Are Looking For:

  • Degree in a scientific discipline, or equivalent experience, with knowledge of drinking water regulations, standards and Drinking Water Inspectorate (DWI) requirements.
  • Understanding of drinking water quality, public health risks, water supply operations and regulatory compliance requirements.
  • Strong communication, stakeholder management and influencing skills, including engagement with regulators and the ability to communicate complex information clearly.
  • Strong analytical, problem-solving and decision-making skills, with the ability to assess risks, evaluate options and identify opportunities for improvement.
  • Well-developed planning and organisational skills, with the ability to manage competing priorities and deliver to challenging regulatory deadlines.
  • Understanding of regulatory reporting requirements and the importance of maintaining accurate, timely and compliant submissions.
  • Proficient in the use of data, information systems and analytical tools to support decision-making, performance monitoring and regulatory reporting.
  • Competent across a wide range of digital applications.
  • Practical and proactive approach, with the ability to balance customer, operational, regulatory and business outcomes.
  • Ability to work effectively in a hybrid environment and participation in an out-of-hours rota following training.
  • The role requires travel across the region to undertake site visits and Drinking Water Safety Plan risk assessments.
  • A full UK driving licence is required.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

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Working at United Utilities

Hybrid - 3 days in the office, 2 days from home

A little flex time

Company benefits

26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare – Only at our head office
Pregnancy support
Income protection
Flex spring

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United Utilities

Technical Officer (Spill and Flow)

£51,233 per annum

Company employees:

7,500

Gender diversity (m:f):

65:35

Hiring in countries

United Kingdom

Office Locations