Planned Instrumentation Field Service Engineer

Job Description

The Role

We’re looking for a skilled Planned Instrumentation Field Service Engineer to deliver safe, efficient and high‑quality planned maintenance across a range of water and wastewater assets. You’ll be responsible for the verification, calibration and servicing of instrumentation, supporting regulatory compliance, asset data accuracy and continuous improvement. Working closely with Scheduling and Operational teams, you’ll manage your own workload, contribute to audit readiness and help ensure performance targets and regulatory standards are consistently met.

Job Accountabilities

You will safely and efficiently deliver planned cyclic maintenance activities, with flexibility to undertake reactive work where required. Your responsibilities will include:

• Verifying, calibrating and servicing instruments in line with the cyclic maintenance schedule.
• Carrying out basic servicing, minor adjustments and remedial works within your competence.
• Managing your own workload and liaising daily with the Scheduling team.
• Collecting, validating and updating asset data in line with ARDR procedures.
• Maintaining company test equipment and keeping calibration records up to date.
• Completing M‑Cert annual verifications and 5‑year re‑certifications in line with EA requirements.
• Meeting performance targets aligned to business plans, objectives and KPIs.
• Supporting continuous improvement within the Planned Maintenance Team.
• Ensuring compliance with EA and DWI standards for self‑monitoring of effluent flow.
• Preparing for and supporting regulatory (SIRA) and internal QA audits as required.

Knowledge and Skills

You will have completed a recognised apprenticeship and hold NVQ Level 2/3 (or equivalent) in Instrumentation or Electrical Engineering, ideally supported by ONC/HNC qualifications. You will also demonstrate:

• Strong technical expertise in instrumentation verification, calibration, maintenance and fault‑finding across multiple manufacturers, within Water/Wastewater or a similar regulated industrial environment.
• Sound understanding of EA and DWI regulatory requirements, including M‑Cert processes, self‑monitoring of effluent flow, and health & safety / work authorisation procedures.
• Confidence using relevant IT and asset systems (including SAP, ARDR/Searchlight, QAS, SharePoint, MS Office and manufacturer software), along with experience of STS, SCADA and HMI systems.
• Excellent organisational and communication skills, with the ability to work independently, manage workloads, liaise effectively with operational teams, and oversee third‑party contractors.
• A proactive, detail‑focused approach, including the ability to work in confined spaces and hold a full, valid driving licence.

Salary - £40,232
Work Type - Onsite
Job Location - Kendal Wastewater Treatment Works, Wattsfield Road, Kendal, Cumbria, LA9 5JN
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.