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United Utilities

OT Field Technician

Salary:  £38,346 per annum
Location flexibility:  3 office days / week – 3 days in the office, 2 days from home
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Job Description

OT Field Technician (Electrical)

Salary - £38346
Work Type - Onsite
Job Location - Lostock Water Treatment Works, Off Chorley New Road, Lostock, Bolton, BL6 4AQ
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

Help Keep the North West Running

At United Utilities, we provide water and wastewater services to millions of people across the North West. Behind every treatment works, pumping station and network asset is a team of skilled professionals ensuring our operations run safely, securely and efficiently.

We're looking for an OT Field Technician (Electrical) to join our Operational Technology team at Lostock Water Treatment Works. This is an exciting opportunity for an electrically qualified professional who enjoys fault finding, problem solving and working with cutting-edge industrial technology.

If you're passionate about automation, control systems and electrical maintenance, and want to play a key role in supporting critical infrastructure, we'd love to hear from you.

What You'll Be Doing

As an OT Field Technician, you'll be responsible for maintaining and supporting operational technology assets across our water treatment operations. Your work will help ensure the reliable performance of systems that monitor, control and protect essential services.

Key responsibilities include:

  • Maintaining and supporting plant monitoring, control and automation systems
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  • Diagnosing faults and identifying solutions to recurring maintenance issues
  • Supporting SCADA, PLC, telemetry, communications and electronic security systems
  • Working closely with operational teams and work management teams to deliver high-quality service
  • Managing your own workload and priorities in line with business needs
  • Providing progress updates and collaborating with colleagues to ensure successful delivery of work
  • Ensuring compliance with Health & Safety and Information Security requirements
  • Maintaining a strong customer-focused approach with both internal and external stakeholders
  • Supporting the efficient operation of critical operational technology infrastructure
  • What We're Looking For

    We're seeking someone with strong technical knowledge and a proactive approach to problem solving.

    You'll ideally have:

    • A completed Electrical or Instrumentation apprenticeship
    • Experience working with industrial control and automation systems
    • Knowledge of:
      • SCADA systems
      • PLCs
      • Control and automation technologies
      • Remote telemetry systems
      • Wide area communication technologies
      • Electronic security systems including CCTV, IDS and Access Control Systems
    • Understanding of Microsoft and Linux operating systems
    • Confidence working with IT hardware and Microsoft applications
    • Knowledge of Information Security best practice and critical infrastructure environments
    • Minimum of 5 GCSEs (Grade 5-9/A-C) including Maths
    • A full UK driving licence

    Most importantly, you'll be someone who can work independently, build effective relationships and take pride in delivering excellent service.

    Why United Utilities?

    At United Utilities, our purpose is to deliver great water for a stronger, greener and healthier North West. We're committed to creating an inclusive workplace where people can thrive, develop their careers and bring their whole selves to work.

    As a FTSE 100 company, we offer a comprehensive reward package including:

    ✅ 26 days annual leave plus bank holidays, rising to 30 days with service
    ✅ Competitive pension with up to 14% employer contribution
    ✅ Up to 7.5% annual performance bonus
    ✅ Company-funded healthcare plan
    ✅ Enhanced parental leave schemes
    ✅ Employee Assistance Programme and Mental Health First Aiders
    ✅ Gym and wellbeing discounts through MyGymDiscounts
    ✅ EVolve electric vehicle scheme
    ✅ ShareBuy share scheme
    ✅ Salary Finance and Wealth at Work support
    ✅ Flexible benefits through MORE Choices
    ✅ Exclusive employee discounts and offers

    Join Us

    This is an opportunity to develop your technical expertise while helping to deliver an essential service to communities across the North West.

    If you're looking for a role where your electrical and operational technology skills can make a real impact, apply today and become part of a team that keeps the region running.

    We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

    Working at United Utilities

    3 office days / week – 3 days in the office, 2 days from home

    A little flex time

    Company employees:

    7,500

    Gender diversity (m:f):

    65:35

    Hiring in countries

    United Kingdom

    Office Locations

    Company benefits

    26 days annual leave + bank holidays
    Annual bonus – Bonus levels vary depending on your role grade
    Buy or sell annual leave – Buy or sell up to 5 days per year
    Death in service – covered for 4 times pensionable earnings
    Cinema discounts
    Employee recognition scheme – Colleague led recognition scheme with monthly winners
    Cycle to work scheme
    Dental coverage
    Collaboration spaces
    Electric Car Salary Sacrifice
    Employee assistance programme
    Enhanced maternity leave – Up to 26 weeks leave at full pay
    Enhanced pension match/contribution – Up to 21% combined contributions
    Enhanced sick days
    Ergonomic workstations
    Faith rooms
    Family health insurance
    Further education support – Ongoing learning opportunities through apprenticeships and vocational training
    Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
    Health cash plan
    Health insurance
    In house training
    Mental health days – 1 wellbeing day per year (in addition to annual leave)
    Mental health first aiders
    Compassionate leave
    Enhanced paternity leave – Up to 4 weeks leave at full pay
    Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
    On-site gym
    Open to compressed hours
    Open to part time work for some roles
    Adoption leave
    Private GP service – via our virtual GP - available to you and your loved ones
    Professional subscriptions
    Referral bonus – of £500
    Neonatal leave
    Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
    Restaurant discounts
    Secure on-site parking
    Sensory-Friendly Setup
    Shared parental leave
    Will writing
    Carer’s leave
    On-site childcare – Only at our head office
    Income protection