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United Utilities

Instrumentation Field Service Engineer

8.2

/10

Transparency ranking
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Job Description

The Role

Are you ready for a hands-on role where no two days are the same? Joining us as an Instrumentation Field Service Engineer, you’ll play a crucial part in keeping our sites running smoothly by delivering expert maintenance and technical support across our operations.

Working in a fast-paced and modern maintenance environment, you’ll be right at the centre of proactive, planned, and reactive support—making a real impact every single day. You’ll help us stay compliant with company, statutory and regulatory standards, all while supporting the protection of our environment.

You’ll also shape the future of our assets by contributing to key capital and operational projects, ensuring what we build today performs reliably tomorrow.

This role offers the perfect balance of independence and teamwork—sometimes you’ll be out working alone, other times you’ll collaborate closely with a supportive, skilled team.

A note about skills and development

You’ll join us as an Instrumentation Engineer (single skill) from day one.
But don’t worry—if your goal is to develop into a flexi-skilled engineer, we’ll fully support you.

Please note

  • This role involves working in confined spaces
  • You’ll take part in an out-of-hours standby rota, so flexibility is essential

Here's how we reward you....

  • You will join us as a single-skilled Instrumentation Engineer on a salary of £38,462
  • As you develop into a flexi-skilled engineer, your salary will increase to £44,320 in line with your newly gained competencies
  • Our tailored training and upskilling pathways are designed to help you get there.
  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

Role Accountabilities

  • Deliver high-quality, efficient instrumentation maintenance and installation work to keep assets operating at their best
  • Diagnose and resolve faults with accuracy across instrumentation and systems-based equipment
  • Carry out proactive and planned maintenance activities to prevent issues before they happen
  • Ensure full compliance with Health & Safety regulations and internal procedures
  • Maintain effective budget and cost control
  • Provide clear, accurate asset performance and repair data to feed into our corporate systems
  • Analyse recurring issues and recommend long-term solutions.

Essential Skills & Experience

  • A recognised, time-served apprenticeship (or equivalent) supported by relevant academic qualifications
  • Full UK driving licence (mobile field-based role)
  • Proven experience in an instrumentation, electrical maintenance, or engineering role—ideally in a field-based or utilities/process environment
  • Strong diagnostic and fault-finding capability across instrumentation, controls and electrical systems
  • Understanding of flow, level, pressure or other measurable instrumentation—particularly within water, wastewater or similar process industries
  • Solid working knowledge of safe systems of work, risk assessments and permit-to-work processes
  • A team player—comfortable working independently but always maintaining strong communication with colleagues and on-site teams.

About Us

Salary - £38,462
Work Type - Onsite
Job Location - Barrow-in-Furness District, Barrow, Cumbria, England, United Kingdom
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Company benefits

26 days annual leave + bank holidays
Annual bonus
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (on top of annual leave entitlement)
Mental health first aiders
Compassionate leave
Enhanced paternity leave
Mental health platform access
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service
Professional subscriptions
Referral bonus
Neo-natal leave
Reservist leave
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare
Pregnancy support
Income protection

Working at United Utilities

Company employees:

7,000

Gender diversity (m:f):

65:35

Office Locations