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United Utilities

Environmental Delivery Manager

Employment type:  Full time
8.2

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Job Description

Role details

"Salary - Competitive Salary
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.5 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution."

Benefits

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

Job Purpose

In part due to the exponential growth of the EA and their visitation remit, we must respond in kind with dedicated functions that can match their environmental permit focus on UU sites (Water, Wastewater and Bioresources).

Therefore, this role will work hand in hand with the Environmental Assurance Senior Manager, and to an extent the Head of Environmental Transformation to lead the delivery of improvement programmes and targeted sprints, that close the gaps identified through assurance and drive sites toward ‘Platinum’ standards of environmental performance.

This role will turn assurance insight into action – coordinating multi-disciplinary teams to tackle root cause, embed good practice, and deliver visible uplift in compliance to our Environmental Permits, and improved culture and understanding within our Operational Teams.

Accountabilities & Responsibilities

• Produce and manage a project management plan for each assigned project. • Deliver rapid, focused improvement programmes with clear, measurable impact. • Use appropriate metrics to demonstrate sites shifting from reactive to proactive environmental management. • Create sustainable, embedded controls and clear ownership at site level. • Identify, recognise and replicate best practice across the network. • Lead and mentor County Environmental Delivery Managers to ensure consistent delivery. • Ensure all projects are designed and delivered safely, efficiently and in line with business objectives. • Build strong relationships with leadership teams to ensure services meet wastewater treatment and network expectations. • Manage risks, changes and escalate issues affecting programme or project delivery. • Develop and maintain resource plans with functional leaders to ensure appropriate resourcing. • Ensure full compliance with governance requirements. • Establish and lead a direct environmental delivery team, securing cooperation from wider stakeholders where needed. • Manage and deliver progress reporting to senior stakeholders including Exec, Environment Director and the EA. • Work with senior internal stakeholders to align programme requirements and ensure business areas receive the support needed to meet environmental commitments. • Maintain effective engagement with key stakeholders including SLT, local councils, regulators and other third parties. • Provide regular updates to relevant governance groups

Technical Skills & Experience

• Educated to degree level or able to demonstrate equivalent industry experience. • Able to think and operate cross‑functionally, working beyond a single specialism and conceptualising collaborative ways to achieve shared goals. • Proven track record of delivering complex programmes to challenging timelines while balancing competing priorities and securing agreed environmental outcomes. • Skilled at securing full commitment and accountability from key stakeholders to ensure successful delivery. • Strong ability to translate strategic objectives into practical, well‑structured plans delivered on time, to quality, and within budget, while effectively organising and reprioritising work for self and others. • Experienced leader with strong interpersonal and negotiation skills, capable of managing relationships at all seniority levels through clear and effective communication. • Highly developed influencing skills, able to manage diverse stakeholder groups and constructively challenge decisions where needed. • Strong financial planning and management capability, able to develop short‑, medium‑ and long‑term plans and proactively manage budgets. • Demonstrates sound business intelligence, with the ability to identify risks and opportunities arising from changes in regulatory mechanisms, particularly those driven by the EA.

Qualifications

Essential Qualifications

  • Educated to degree level or able to demonstrate equivalent industry experience.

Other

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Company benefits

26 days annual leave + bank holidays
Annual bonus
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (on top of annual leave entitlement)
Mental health first aiders
Compassionate leave
Enhanced paternity leave
Mental health platform access
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service
Professional subscriptions
Referral bonus
Neo-natal leave
Reservist leave
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare
Pregnancy support
Income protection

Working at United Utilities

Company employees:

7,000

Gender diversity (m:f):

65:35

Hiring in countries

United Kingdom

Office Locations

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