UX Designer | First Choice

Job Description

At First Choice, we’re looking for passionate UX Designer who are ready to make a difference. If you’re eager to create exceptional user experiences, collaborate with cross-functional teams. Your innovative ideas and expertise will help shape the future of our brand and delight our customers.

First Choice’s exciting journey into a bright future with our bold new strategy! We’re on the lookout for motivated, talented individuals with a curious mindset, boundless energy, and a can-do attitude to help bring our brand to life for our colleagues, customers, and collaborators.

As a UX Designer at First Choice, you’ll be a key player in delivering exceptional user experiences for our responsive web portfolio. Your mission? To inspire customers, making it effortless for them to discover and book their dream vacations through simple, engaging, and exciting experiences. You’ll work collaboratively within a team of UX and UI designers, UX researchers, and developers in an Agile environment, establishing and maintaining relationships with key stakeholders.

Applications for this role will close on 17th October.

ABOUT YOU

• You’ll be passionate about understanding our customers, their needs and behaviours, and will work closely with our UX Designers, UI Designers and Analysts to seek and understand qual and quant insight and feedback for your area of responsibility
• You’ll ensure that the user is represented appropriately throughout your design process through seeking appropriate feedback, and using this to inform design priorities. For instance through performing unmoderated usability testing, avoiding bias in seeking genuine feedback on your designs

• Collaboration will be regular with Product Owners, analysts and other designers within your Product Team, including inputting into prioritisation with evidence and reasoned good practice
• You’ll be practicing iterative, user-centred design on the agreed priorities, to balance outcomes pragmatically between customer needs and business objectives, taking into account technical constraints to deliver usable solutions
• Providing useful and constructive feedback to other UX and UI designers in your product team, and sharing your findings and collaborating with the wider UX & UI team to validate and optimise your ideas
• Ensuring your designs work well with adjacent parts of the user journey, and are consistent experientially
• Collaborating with technical teams to ensure that your designs are clearly understood and translated into quality solutions that meet the objectives
• Identifying opportunities to test variants and new experiences through optimisation A/B testing, and owning the delivery of these designs

• You’ll share your ideas and progress on design work through holding effective design reviews with colleagues from around the Ecommerce community, and also contribute ideas and feedback to other designers that helps them deliver high quality solutions
• And contribute to communities within the wider design team to address particular, broad design topics (eg accessibility)

ABOUT THE ROLE

• An enthusiastic User Experience Designer, with at least 2 years’ hands-on experience in full UCD lifecycle in a commercial, Agile environment
• A proven track record as a successful UX practitioner, with responsive design experience
• Self-motivated and results-driven, with good oral and written communications skills
• Excellent analytical and problem-solving skills
• Ability to handle multiple projects in a fast-paced environment, and take responsibility for the quality and timeliness of deliverables
• Proficient at wireframing and prototyping (using tools such as Figma)
• Working as at travel company beneficial
  

Before the interview, you must provide a portfolio showcasing your previous work.

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Private medical Insurance, single cover with option to add dependants
• Excellent rates with foreign exchange and discounts with retailers
• Discovery day – time to spend working at a local charity or community
• Pension scheme and life assurance

We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.

We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email recruitment@tui.co.uk