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TUI Group • Flexible

TUI MAGIC LIFE Guest Service (m/f/d)

Employment type:  Full time
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10

/10

Transparency ranking

Job Description

You are the friendly face and helping hand that welcomes guests. From check-in to check-out, you create unforgettable holiday moments.

Your Tasks:

  • being the first point of contact for guests in case of questions, wishes and complaints
  • always being attentive when walking the club facilities to improve them and avoid future
  • staying in contact with the guests, socialize & know their names
  • taking responsibility for the quality and safety of the club grounds

What you should bring:

  • EU passport / EU working permit
  • being available for a full season (April until November or November until April)
  • experience in hospitality or fundamental knowledge in an assisting role​
  • foreign language skills: English and German fluently, French on a conversational level, further languages are an advantage
  • strong communication skills and pleasure in dealing with guests​ with a diplomatic and always friendly attitude
  • an organizational talent​ capable to follow up diligently

What we offer:

  • full social and health insurance
  • flights and destination airport transfer
  • accommodation in double shared rooms & full board
  • secure monthly net salary
  • an international exchange with colleagues from all over the world

TUI MAGIC LIFE is the all-inclusive club brand in the World of TUI. We provide a unique experience not only for our guests but also for our employees. TUI MAGIC LIFE stands for adventure, fun, relaxation, and, above all, many "MAGIC moments" abroad.

Company benefits

Employee assistance programme
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Travel credit
Bank holiday swaps
Employee discounts
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
On-site catering
Annual pay rises
Annual bonus
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Salary sacrifice
Teambuilding days
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Mental health platform access
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Enhanced pension match/contribution
In house training
Language lessons
Professional subscriptions
Further education support
Company car
Financial advice
Legal consults
Study support
Mentoring
Emergency leave
Will writing
Employee recognition scheme
Car allowance
Electric Car Salary Sacrifice
Coaching
Learning platform
Physiotherapy
Company freebies
Neo-natal leave
Career and family coaching
Financial coaching
Life insurance
Bike parking
On-site wellness room
Carer’s leave
Pregnancy support
Surrogacy leave
Accrued annual leave
Restaurant discounts
Coffee discounts
Private GP service
Menopause support
Complimentary Medical Services
Eye Care Support
Mental health pathway
Dental coverage
Open to part-time employees
Buddy scheme

Working at TUI Group

Company employees

66,845 globally

Gender diversity (male:female)

43:57

Currently hiring in

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Netherlands

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Office Locations

Awards & Accreditations

1st – Career Progression

1st – Career Progression

Flexa awards 2025
2nd – Flexible

2nd – Flexible

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024

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TUI MAGIC LIFE Guest Service (m/f/d) at TUI Group