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TUI Group • Orlando, United States

TUI Hotel Rep - Job Day | USA | S26

Employment type:  Part time
Salary:  From $19 per hour
10

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Job Description

You´re invited to our Job Day, an exciting event where you can meet our team, explore seasonal job opportunities, and learn how you can become part of our leading tourism company. This event is a fantastic opportunity to connect with us, and explore how your talent can contribute to our growth.

Don´t miss this chance to connect with us and explore your professional future! Confirm your attendance and reserve your spot.

**local – seasonal – 5 days/week – 24 to 40hrs/week** March to October

Become part of our famous TUI Destination Team as one of our Hotel Reps and use every day as an opportunity to make our guests smile and ‘live happy’.

ABOUT THE JOB

  • You will be meeting, coordinating, advising, selling, and fixing more complex problems for our international guests during your morning Hotel visits.
  • You will be assisting all guests in destination and prior to arrival in Florida, with our online products & services through digital channels in the afternoon.
  • It all starts with you uncovering guests’ holiday needs and matching them with the right service solution and sales opportunities.
  • Meet and Greet buses and ensure that all guests are accounted for a smooth transfer back to the Airport.
  • You will be able to monitor and celebrate your success with regular sales target updates and guest feedback results for service provided in your hotels and how well you have ‘solved on the spot’.
  • You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable jobs throughout your recruitment experience.

ABOUT YOU

  • A consistently happy colleague and great team player.
  • A true people person - confident communicating and selling to international guests, whilst remaining calm and empathetic in a crisis or when problems for our guests occur.
  • Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.
  • You are fully conversational in English and not afraid to speak in front of guests.
  • Have a driving license and your own personal vehicle.
  • The right to live and work in the U.S.
  • Willing to work weekends and holidays with a set schedule during the 9-month season (2 consecutive days off per week)
  • Finally … you will be proud to wear your ‘TUI Blues’ and represent our ‘TUI Smile’ at all times.

ABOUT OUR OFFER

  • A job in Service at TUI offers more than your basic salary which already starts at $19/hour.
  • Gas allowance starting at $60/month, as driving between hotels and the TUI Office is required.
  • Your earned commission will come on top, based on sold excursions and tickets.
  • A company iPad & uniform are of course standard.
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.
  • Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Company benefits

Employee assistance programme
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Travel credit
Bank holiday swaps
Employee discounts
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
On-site catering
Annual pay rises
Annual bonus
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Salary sacrifice
Teambuilding days
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Mental health platform access
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Enhanced pension match/contribution
In house training
Language lessons
Professional subscriptions
Further education support
Company car
Financial advice
Legal consults
Study support
Mentoring
Emergency leave
Will writing
Employee recognition scheme
Car allowance
Electric Car Salary Sacrifice
Coaching
Learning platform
Physiotherapy
Company freebies
Neo-natal leave
Career and family coaching
Financial coaching
Life insurance
Bike parking
On-site wellness room
Carer’s leave
Pregnancy support
Surrogacy leave
Accrued annual leave
Restaurant discounts
Coffee discounts
Private GP service
Menopause support
Complimentary Medical Services
Eye Care Support
Mental health pathway
Dental coverage
Open to part-time employees
Buddy scheme

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

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Awards & Accreditations

1st – Career Progression

1st – Career Progression

Flexa awards 2025
2nd – Flexible

2nd – Flexible

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

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Most flexible companies

Most flexible companies

Flexa100 2024

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