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TUI Group • Yaiza, Spain

TUI Blue Guide | Local Residents

Employment type:  Full time
Salary:  From 1 670 € per month
10

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Job Description

Calling all tourism pros based in Lanzarote!

We are seeking digital experienced and helpful individuals like you to join our diverse team of Blue Guides. If you have the right to work in Spain, live in or close to Yaiza (Lanzarote) and speak English and ideally German, then keep on reading!

ABOUT OUR OFFER

  • A job at TUI offers more than your basic salary which already starts at 1670 € gross/month, and your earned commission on top. For TUI Hotel Reps, an average commission potential starting from 200€ - 600€ per month with no upper limit. The more you sell, the more you earn.
  • In case you speak English plus German, then your basic salary starts at 1837 € gross/month.
  • A company iPad & uniform are of course standard.
  • Work week of 39 hours with 2 days off.
  • 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day).
  • Discounts and multiple offers with TUI Club De Benefits.
  • Option to obtain a discounted private health insurance.
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • We offer permanent or seasonal contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT THE JOB

  • You will help and guide guests throughout their TUI BLUE experience using both face-to-face, digital service and sales tools available.
  • This exciting role is based at our TUI BLUE Flamingo Beach hotel in Lanzarote.
  • You will be meeting, coordinating, advising, selling, and fixing more complex problems for our TUI BLUE guests and promote our BLUE app, online products and services.
  • You will partake in additional PR activities as part of the TUI BLUE guest experience – this may range from attending daily theme nights to starring in a weekly TUI BLUE Team Show.
  • You will be able to monitor and celebrate your success with regular sales target updates with guest feedback results for service provided in your hotel and how well you have ‘solved on the spot’.

ABOUT YOU

  • You genuinely enjoy spreading positivity, are a great team player and overall, just a true people person.
  • Digital know-how, willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.
  • Flexibility and adaptability in a fast-paced environment are key, as well as the ability to solve problems and to work well both independently and as part of a diverse team.
  • You are fully conversational in English – German would be advantageous.

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Company benefits

Employee assistance programme
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Travel credit
Bank holiday swaps
Employee discounts
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
On-site catering
Annual pay rises
Annual bonus
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Salary sacrifice
Teambuilding days
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Mental health platform access
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Enhanced pension match/contribution
In house training
Language lessons
Professional subscriptions
Further education support
Company car
Financial advice
Legal consults
Study support
Mentoring
Emergency leave
Will writing
Employee recognition scheme
Car allowance
Electric Car Salary Sacrifice
Coaching
Learning platform
Physiotherapy
Company freebies
Neo-natal leave
Career and family coaching
Financial coaching
Life insurance
Bike parking
On-site wellness room
Carer’s leave
Pregnancy support
Surrogacy leave
Accrued annual leave
Restaurant discounts
Coffee discounts
Private GP service
Menopause support
Complimentary Medical Services
Eye Care Support
Mental health pathway
Dental coverage
Open to part-time employees
Buddy scheme

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

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Awards & Accreditations

1st – Career Progression

1st – Career Progression

Flexa awards 2025
2nd – Flexible

2nd – Flexible

Flexa awards 2025
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