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TUI Group

TUI Airport Rep | Dutch, French or Polish Speaking | Work Abroad

Salary:  975 € per month
Location:  Flexible
Location flexibility:  Office based
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Job Description

Ready to turn your passion for travel into an adventure? We're looking for digitally savvy, people-loving Airport Reps to create unforgettable moments for our customers.

If you've got an EU or UK passport, you're willing to relocate for the summer season, and you speak English, plus Dutch, French or Polish, then keep reading!

ABOUT OUR OFFER

  • Attractive Package: Enjoy a competitive monthly take-home net salary of 975€.
  • Learning & Development: Paid training days, plus free access to the TUI Learning Hub and language lessons to help you grow your skills.
  • Health Insurance & Accommodation: Private health insurance with Allianz or Sanitas, plus accommodation with your own private bedroom and all bills covered.
  • Community & Purpose: Get involved in meaningful charity and sustainability initiatives through the TUI Care Foundation, with access to the WeCare Team and a 24/7 Wellbeing Hub.
  • We've got the essentials covered: We'll arrange your return flights, company iPad and uniform, plus we'll cover the costs and guide you through VISA / work permits, background and/or medical checks.
  • Career Growth: Seasonal or permanent contracts available, with optional winter opportunities and tailored career development pathways.
  • Broaden Your Network: Collaborate with international colleagues, work on global projects, and gain valuable intercultural experience.

ABOUT THE JOB

  • You'll be the friendly face of TUI at the airport, warmly welcoming customers and creating special moments from the second they arrive.
  • Handling changes and challenges in our busy airport environment, you'll make sure customers' questions are answered throughout their journey.
  • Keeping airport operations running smoothly, you'll reliably manage arrivals, departures and transfers – and deliver those all-important see-off speeches on the buses before customers head to their resorts.
  • Monitoring customer feedback and service updates, you'll help enhance the customer experience, taking pride in meeting targets, solving problems and delivering exceptional service.
  • Proudly representing our company's values and culture, you'll maintain a positive attitude and professionalism to make every guest's airport experience brilliant.

ABOUT YOU

  • You're a friendly, empathetic person who naturally connects with people and makes them feel welcome and supported.
  • You're dedicated to creating unforgettable customer experiences, going above and beyond from arrival through to departure.
  • As a quick learner, you're ready to master the technology and tools needed for the role, embracing new knowledge, feedback and learning about our products and services.
  • You enjoy working in a fast-paced environment as part of a diverse team, with respect for different cultures – and you're flexible with your schedule, including rotating daytime and occasional night shifts.
  • Turning challenges into opportunities whilst staying calm under pressure, you'll proactively identify and resolve issues creatively before they escalate.
  • You're fully conversational in English, plus one of the following languages; Dutch, French or Polish.

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We're committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.

Apply

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Adoption leave – In the UK, an enhanced pay scheme if you’re on maternity, adoption, partner or shared parental leave along with additional support as you begin your new family adventure.
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Bank holiday swaps
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Collaboration spaces – In Luton - Brand-new games area with a pool table which doubles as a ping pong table, a darts board, an air hockey table and sofa seats
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Compassionate leave
Complimentary Medical Services
Cycle to work scheme
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Eldercare services
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts
Employee recognition scheme – Regular recognition across the year.
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Eye Care Support
Faith rooms
Financial advice
Financial coaching
Further education support
Gym membership
Hackathons
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In house training – Whole host of global learning opportunities available to all colleagues to sign up to monthly.
L&D budget
Language lessons
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Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health platform access
Mentoring
Neonatal leave
On-site catering
On-site wellness room – In Luton - wellbeing room dedicated to physical and mind wellbeing which complements our existing male and female faith and reflection rooms
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Personal development days
Physiotherapy
Pregnancy loss leave
Pregnancy support
Private GP service – 24/7 virtual GP available as part of our EAP in the UK&I.
Religious celebration leave
Restaurant discounts
Sabbaticals
Salary sacrifice
Share options
Shared parental leave
Teambuilding days
Travel credit
Travel insurance
Volunteer days
Will writing
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Work from home budget – For our remote colleagues.
Health cash plan
Health assessment
Mental health support
Women’s health support
Study support
Ergonomic workstations
On-site barista – Costa coffee on offer in our Luton, UK office.
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On-site shower
Private booths
Secure on-site parking
Additional voluntary pension contribution
Death in service
Legal consults
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Professional subscriptions
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66,845 globally

Gender diversity (m:f):

43:57

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