Transport Planning Agent

Job Description

Join and become part of our Transport Team at the Airport in Mallorca, Spain as a Transport Planning Agent.

You will support our transport planning, make the operation profitable and offer the best possible organised transfer service for our guests. In every situation, you will put our guests at the heart of our business and create smiles by delivering unforgettable holiday experiences.

This is a locally employed position. You must have the right to live and work in Mallorca before applying.

ABOUT OUR OFFER

• A job at TUI offers more than your basic salary which already starts at 23.200 € gross per year.
• 40 working hours/week.
• 2 days off/week.
• Contract starts as soon as possible till the end of October 2025 (Fijo discontinuo).
• 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day).
• Discounts and multiple offers with TUI Club De Benefits.
• Option to obtain a discounted private health insurance.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.

ABOUT YOU

• An individual with experience in tourism and transport operations
• Ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead and the capability to work under pressure
• MS office and well-developed computer skills
• An individual who never stops looking ahead, seeking new ways to delight customers and grow the business
• A culturally intelligent individual who enjoys working in an international environment
• Excellent communication skills, both verbal and written, in English and Spanish. Any additional language is advantageous
• A driver license is a plus.

ABOUT THE JOB

• Play a supportive role on the day-to-day transport operation.
• Together and as part of the TUI Musement team you will assist the bus drivers in scheduling their duties and ensure availability of the buses.
• Support to resolve any incidents that can arise from unforeseen circumstances and highly affect transfer planning (i.e., flight delays; bus breakdown).
• Ensure efficiency and profitability in transfer planning without losing the focus on excellent guest experience throughout their journey with us.
• Ensure the availability of vehicles according to the daily planning and reserve them as appropriate. If necessary, you will request service support from collaborating companies.

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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