Job Description
Die SÜDWEST PRESSE + Hapag-Lloyd Reisebüro GmbH & Co. KG in Ulm ist eine Beteiligungsgesellschaft der TUI und ein erfolgreiches Dienstleistungsunternehmen, das Rundum-Service für touristische Leistungen bietet und derzeit etwa 160 Mitarbeitende innerhalb seiner vier Geschäftssparten Kongresse & Tagungen, Firmendienst, Reisebüro und Gruppenreisen beschäftigt.
Für unser Reisebüro in Ulm suchen wir zum nächstmöglichen Zeitpunkt in Vollzeit eine/n: Tourismuskauffrau / Tourismuskaufmann bzw. Reiseverkehrskauffrau / Reiseverkehrskaufmann (w/m/d)
Ihre Aufgaben:
- Fachlich kompetente Beratungen
- Auskünfte über länderspezifische Reise- und Gesundheitsbestimmungen erteilen
- Buchung von Hotels, Flugtickets, Mietwagen und Pauschalreisen aller Art, sowie Buchungsverwaltung im Rahmen weiterführender Kundenbetreuung
- Reiseversicherungen und andere Zusatzleistungen vermitteln
- Recherche, Zusammenstellung neuer Reiseangebote
- Allgemeine Verwaltungsarbeiten
- Abrechnungen durchführen, Zahlungseingänge überwachen etc.
Ihr Profil:
- Eine erfolgreich abgeschlossene Berufsausbildung in der Reisebranche oder eine vergleichbare Ausbildung in einer dienstleistungsorientierten Branche
- Mehrere Jahre Berufserfahrung im Bereich Tourismus
- Empathie und Freude am Umgang mit Kunden
- Verkaufs- und Beratungstalent mit Ziel- und serviceorientierter Arbeitsweise
- Kommunikative Persönlichkeit mit ausgeprägtem Teamgeist
UNSER ANGEBOT
- Topmoderner Arbeitsplatz in der Ulmer City
- Angenehmes Arbeitsklima, hilfsbereites Team sowie ein kollegiales Miteinander
- Zuschuss zum Jobticket und vermögenswirksame Leistungen
- Jobrad Leasing und Firmenfitness mit EGYM Wellpass
- Ermäßigung auf touristische Angebote
Company benefits
Accrued annual leave
Adoption leave – In the UK, an enhanced pay scheme if you’re on maternity, adoption, partner or shared parental leave along with additional support as you begin your new family adventure.
Annual bonus
Annual pay rises
Bank holiday swaps
Neurodiversity assessment – As part of our private medical cover (available to eligible colleagues), you'll get access to Neurodiversity Assessment and Support for you and eligible family members aged 7 and over
Buy or sell annual leave
Car allowance
Career and family coaching
Carer’s leave
Charity donation scheme
Chill out zone
Cinema discounts
Coaching
Coffee discounts – Subsidised Costa coffee in our Luton, UK office.
Collaboration spaces – In Luton - Brand-new games area with a pool table which doubles as a ping pong table, a darts board, an air hockey table and sofa seats
Company freebies
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Dental coverage
Eldercare services
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts
Employee recognition scheme – Regular recognition across the year.
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Eye Care Support
Faith rooms
Financial advice
Financial coaching
Further education support
Gym membership
Hackathons
Health insurance
In house training – Whole host of global learning opportunities available to all colleagues to sign up to monthly.
L&D budget
Language lessons
Learning platform
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health platform access
Mentoring
Neo-natal leave
On-site catering
On-site wellness room – In Luton - wellbeing room dedicated to physical and mind wellbeing which complements our existing male and female faith and reflection rooms
Open to part time work for some roles
Personal development days
Physiotherapy
Pregnancy loss leave
Pregnancy support
Private GP service – 24/7 virtual GP available as part of our EAP in the UK&I.
Religious celebration leave
Restaurant discounts
Sabbaticals
Salary sacrifice
Share options
Shared parental leave
Teambuilding days
Travel credit
Travel insurance
Volunteer days
Will writing
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Work from home budget – For our remote colleagues.
Health cash plan
Health assessment
Mental health support
Women’s health support
Study support
Ergonomic workstations
On-site barista – Costa coffee on offer in our Luton, UK office.
Modern office – Brand-new office opening in Autumn 2026 for UK colleagues based in Luton.
On-site shower
Private booths
Secure on-site parking
Additional voluntary pension contribution
Death in service
Legal consults
Open to compressed hours
Women’s health leave
Professional subscriptions
Personal development budgets
Working at TUI Group
Company employees:
66,845 globally
Gender diversity (m:f):
43:57
Hiring in countries
Aruba
Austria
Belgium
Cabo Verde
Caribbean Netherlands
Costa Rica
Croatia
Curaçao
Egypt
Germany
Greece
Italy
Mexico
Awards & Accreditations
1st - Most Flexible Company
Flexa awards 2026Top 5 - Best Work-Life Balance
Flexa awards 2026
1st - Best Career Progression
Flexa awards 20252nd - Most Flexible Company
Flexa awards 2025WFA
Flexa awards 2025Most Inclusive Company
Flexa awards 2025
Most flexible companies
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