Senior Product Analyst

Job Description

The Mobility Hub has recently been created to support initiatives related to TUI Mobile Apps. The Senior Product Analyst will work within this function in the expending team, alongside Developers, Product Owners and Test Teams responsible for the enhancement and roll-out of the award-winning TUI Digital Assistant app.

Please note the closing date for applications is: Sunday 10th December

ABOUT THE JOB

Working under the guidance of the App Analytics Lead, you will provide analytical support to the product team, deliver insights and recommendations to help the business make data-driven decisions and contribute to the rapid commercial development of the TUI app. You will be working on apps for our source market teams across Europe, on both the Android and iOS platforms, so there is a vast and growing amount of data at your disposal.

Performance measurement on both a regular and ad-hoc basis is a key element of the role. This will involve real-time KPI reporting, A/B testing, new feature performance analysis, product exploration, behavioural analysis, and data modeling.

The mobile app forms a central part of TUI’s strategy and hence performance is seen by all levels of the organisation. You therefore need a keen eye for detail, but also ensure that any anomalies are identified and explained. In addition, we are looking at how we integrate our data across markets and functions. You can expect to contribute to this exciting initiative over the coming months.

ABOUT YOU

• Excellent knowledge of web analytics tools (Google Analytics, Firebase, Adobe Omniture)
• Experience with visualisation tools (Tableau, Power BI…)
• Manage analysis templates to report on business KPI’s, using information from Google Analytics
• Data analysis. Comparing data sets, identifying valuable customer segments, spotting trends, seeking reasons for reduced conversion rates. Presenting the results as insights and recommendations at a business level.
• Highly proficient in PowerPoint and MS Excel, particularly comfortable with functions such as lookups and pivot tables for data mining.
• Experience with BigQuery or SQL and comfortable writing complex queries
• A person with a can do attitude and desire to find the best solution in every situation
• Works effectively both independently and as a member of a cross functional team
• Must be a self-starter, energetic, comfortable in a fast-paced, high transactional, complex working environment.
• Someone who has a clear passion and enthusiasm for data analysis, is commercially aware and target driven.

ABOUT OUR OFFER

• Competitive salary
• Pension scheme and life assurance
• Generous holiday entitlement & holiday discounts
• Forward thinking ways of working
• TUI time off, purchase of additional holiday entitlement
• Excellent rates with foreign exchange and discounts with retailers

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If you require any further information regarding this opportunity, please email recruitment@tui.co.uk