TUI Group • Rijswijk, Netherlands

Product Portfolio Manager

Employment type:  Contract


A little flex time

Apply now

Job Description

Are you ready for the next step in your career? Are you experienced, proactive and used to working independently as well as in a team? Are you capable of managing your own workload and priorities when necessary? Then this might just be the challenge you’re looking for!

Within this role, you will focus on TUI Cars and the Hotel Extra’s related products and services. For example car hire and Select your room. You will understand the competitive landscape in the markets that TUI operates in, work with the source markets to set targets, and track performance against them.

As a Product Portfolio Manager for the TUI Group, you will be working in an international team to support activity that enhances the ancillary product range for the products within your remit. You will be part of an international team that is a product expert on TUI Cars & Hotel Extras ancillaries. You will work with your Senior Product Portfolio Manager to drive the performance of these products, undertaking activity that tracks performance against targets and that achieves customer satisfaction and stretches ancillary revenue.

Ancillaries are increasingly important to our business, and we’re moving toward our vision to work as one, international team to offer customers a common range of appealing products and services that enhance their travel experience. Ancillaries should be easy to book anytime, anywhere for all customers regardless of whether they have booked another TUI-product. We maximise business value by optimising price and conversion to encourage customers to spend more, but with market flexibility to decide on price and product to suit their local customers.

• You will support in working with the central markets team and the local markets team to set the direction of the product portfolio;
• You will research wider consumer trends, both in and outside travel and fully understand the customer and any potential needs or pain points. In addition, you will conduct competitor reviews that assess product features and pricing and present them back to the Senior ancillary markets team;
• It is expected that you will regularly produce a market wide product performance dashboard to report on the commercial and customer performance of your products;
• You will maintain an excellent relationship with the local market teams. You will be the first point of escalation from the source markets on any potential product gaps they have. You will also be the first point of contact for your ancillary suppliers on day to day queries, collaboratively working together to remedy any issues;
• Communication with the local markets on the products within your remit will be regular, with them you will agree engagement material, sales plans and incentives for the off-line channels;
• Within the Product Portfolio team there are multiple Product Manager roles with different Ancillaries projects. At times, you may be expected to support the wider product portfolio team on the administration of supplier accounts and other activity that support the ancillary customer and commercial objectives.


• Excellent communication skills in English;
• Commercial and analytical acumen;
• Ability to balance customer and commercial needs;
• Problem-solving skills and good relationship management;
• Planning and organisation skills;
• Knowledge of travel ancillary products;
• Knowledge of PowerPoint and Excel;
• Resident of one of the TUI Markets with the ability to visit one of the TUI headquarters once a week.

• Challenging and international job;
• Competitive salary;
• Pension scheme and life assurance;
• Generous holiday entitlement & holiday discounts;
• Forward thinking ways of working;
• TUI time off, purchase of additional holiday entitlement.

At TUI, we know people are as diverse as the destinations we send our customers to. We love to see your uniqueness shine through and inspire the future of travel.

Company benefits

Health insurance – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Flexible working week
Religious celebration leave
Bank holiday swaps
Travel credit
Time off in-lieu
Buy or sell annual leave
Gym membership
Employee discounts
Mental health platform access
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
L&D budget
Personal development days
Mental health days

We asked employees of TUI Group how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average
Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)


Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, USA