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TUI Group • Sousse, Tunisia

Process Excellence Specialist

Employment type:  Full time

Job Description

The Process Excellence Specialist supports central and functional Process Excellence teams with process documentation as well as the development & implementation of Process Excellence methodology. This role is also responsible for coordinating agile planning activities in the functional Process Excellence Teams.

While applying for this position, please, attach your CV in English!

ABOUT THE JOB

  • You coordinate planning & tracking activities for Process Excellence teams in the TGBS Finance functions to manage the continuous improvement waves in an agile-scrum approach. This includes analysis activities to make measurable success of process excellence visible to the organisation
  • You provide central support to all TGBS Finance teams in order to produce best-in-class, complete, well-structured, consistent & user-friendly process documentation. You will ensure that new process documentation gets approved and published in the TGBS process portal.
  • Methodologies & Tools: You engage in the development of the Process Excellence ways of working & toolkit, produce corresponding training materials & presentations and act as an ambassador for process thinking in the organisation

ABOUT YOU

  • Reliable and diligent worker with great attention to detail
  • Power of comprehension, ability to collaborate with stakeholders to quickly capture their inputs, build context & identify information gaps to produce excellent process documentation
  • Feel for user-oriented, concise language. Ability to break down complex subjects and explain them in understandable chunks.
  • Ideally experience in project management, business process management, continuous improvement and/or agile scrum methods. Experience in managing Sharepoint sites is a plus
  • Feels comfortable working in a multicultural, multilanguage virtual environment
  • Strong user of MS Office applications & other tools (BPMN, workflow & ticketing tools etc.)
  • Knowledge/understanding of transactional finance & accounting processes is a plus
  • Fully fluent in English, other languages such as French, Spanish, German are a plus

ABOUT OUR OFFER

  • Working in the leading global tourism group: we thrive by working within intercultural environments, where you’ll have opportunities to work with international projects and teams.
  • Mobile working and flexible working hours: We believe that work is something you do, not where you go. Our offer: our TUI Ways of Working (hybrid working) & TUI Workwide (Working from abroad).
  • Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.
  • Personal benefits: We offer attractive remuneration, generous company discounts, extensive health & wellbeing offers and much more.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit OUR DNA.

Company benefits

Employee assistance programme
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Travel credit
Bank holiday swaps
Employee discounts
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
On-site catering
Annual pay rises
Annual bonus
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Salary sacrifice
Teambuilding days
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Mental health platform access
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Enhanced pension match/contribution
In house training
Language lessons
Professional subscriptions
Further education support
Company car
Financial advice
Legal consults
Study support
Mentoring
Emergency leave
Will writing
Employee recognition scheme
Car allowance
Electric Car Salary Sacrifice
Coaching
Learning platform
Physiotherapy
Company freebies
Neo-natal leave
Career and family coaching
Financial coaching
Life insurance
Bike parking
On-site wellness room
Carer’s leave
Pregnancy support
Surrogacy leave
Accrued annual leave
Restaurant discounts
Coffee discounts
Private GP service
Menopause support
Complimentary Medical Services
Eye Care Support
Mental health pathway
Dental coverage
Open to part-time employees
Buddy scheme

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

Hiring in countries

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Office Locations

Awards & Accreditations

1st – Career Progression

1st – Career Progression

Flexa awards 2025
2nd – Flexible

2nd – Flexible

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024