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TUI Group • Luton, United Kingdom

Process Excellence Analyst O2C Sundry & Airline

Employment type:  Full time

Job Description

We’re seeking a motivated Process Excellence Analyst specialising in transactional finance to join our O2C Sundry and Airline team. You’ll play a pivotal role in improving processes, closely collaborating with process owners to analyse financial data, identify inefficiencies, and contribute to continuous improvement initiatives.

ABOUT THE JOB

  • Analyse data and processes using KPI-driven methods to identify areas for improvement and automation
  • Collaborate with stakeholders to implement changes and enhancements
  • Drive a culture of continuous improvement and excellence within the team
  • Provide complete and correct documentation of processes as well as support during training and stabilisation phases
  • Create and maintain a framework to monitor operational efficiency and quality. You’ll assist process owners in tracking KPIs and identify issues for future improvements

ABOUT YOU

  • Demonstrated experience in business process analysis and improvement
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Proficiency in MS Office; familiarity with lean methodologies
  • Fluency in English; additional languages beneficial

This role offers a dynamic environment where you can grow personally and professionally. If you’re passionate about process improvement and thrive in a collaborative setting, we’d love to hear from you.

ABOUT OUR OFFER

Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go.
Development and career opportunities: We promote the potential of our employees with a wide range of digital training opportunities and international career opportunities.
Personal benefits: We offer attractive remuneration, generous travel benefits, extensive health & wellbeing offers and much more.

At TUI, we know people are as diverse as the destinations we send our customers to.We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page Click here

Company benefits

Employee assistance programme
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Travel credit
Bank holiday swaps
Employee discounts
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
On-site catering
Annual pay rises
Annual bonus
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Salary sacrifice
Teambuilding days
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Mental health platform access
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Enhanced pension match/contribution
In house training
Language lessons
Professional subscriptions
Further education support
Company car
Financial advice
Legal consults
Study support
Mentoring
Emergency leave
Will writing
Employee recognition scheme
Car allowance
Electric Car Salary Sacrifice
Coaching
Learning platform
Physiotherapy
Company freebies
Neo-natal leave
Career and family coaching
Financial coaching
Life insurance
Bike parking
On-site wellness room
Carer’s leave
Pregnancy support
Surrogacy leave
Accrued annual leave
Restaurant discounts
Coffee discounts
Private GP service
Menopause support
Complimentary Medical Services
Eye Care Support
Mental health pathway
Dental coverage
Open to part-time employees
Buddy scheme

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

Hiring in countries

Aruba

Austria

Belgium

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Caribbean Netherlands

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Netherlands

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Office Locations

Awards & Accreditations

1st – Career Progression

1st – Career Progression

Flexa awards 2025
2nd – Flexible

2nd – Flexible

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024