TUI Group • Flexible

Platform Engineer

Employment type:  Full time


A little flex time

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Job Description

TUI Business: CIO Band: 5 Location (s):





Hours per week: 37h – 40h Type of contract: Permanent

TUI Group is the world’s number one integrated tourism business. Markets & Colleagues is a global team within TUI technology responsible for delivering colleague computing IT Services. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands.

At TUI we’re ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.

The Platform Engineer is a practitioner and an advocate of state-of-the-art cloud & on prem engineering practices who is able to tackle the whole software development cycle of designing, building, testing and deploying applications. Working in an agile environment and keeping up with the ever-evolving technical landscape the Platform Engineer is a lifelong learner and likes to think outside the box.


As a Platform Engineer, you will be part of a cross-functional team that provides a platform across multiple domains.

Your main tasks will be

  • Administration of our OnPremise & Cloud Exchange infrastructure (Windows Server)
  • Manage, configure, and maintain on-premises Exchange servers.
  • Automate routine tasks and processes using scripting (PowerShell or other automation tools).
  • Monitor server performance, availability, and security.
  • Perform routine system and software upgrades.
  • Troubleshoot and resolve email and communication system issues.
  • Implement and maintain email security measures.
  • Collaborate with other IT teams to integrate Exchange services with other systems.
  • Provide support and assistance to end-users with email-related problems.
  • Document system configurations, changes, and procedures.

You’ll help other teams adopt your platform through direct engagement. You care for operational readiness, ensure observability of your platform and service. You work hands-on, and are able to tackle the whole design, build, test, deploy cycle.

You love to work in an international, multi-cultural team. You challenge constructively and have high expectations of yourself and others. You always drive for technical excellence, ownership and self-organisation at team and personal level.


  • Proven experience as an Exchange Administrator or similar role.
  • In-depth knowledge of Microsoft Exchange Server, Exchange online, MS 365
  • Strong understanding of email systems and protocols (SMTP, IMAP, POP).
  • Familiarity with email security best practices.
  • Proficiency in PowerShell scripting
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Experience with CI/CD, preferably Gitlab CI
  • Passionate about continuous improvement, collaboration and great teams
  • Good communication skills
  • Open minded, inquisitive, life-long learner


  • Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
  • Fantastic holiday benefits including discounts, special offers
  • Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go. Our offer: TUI Way of Working
  • Health and Wellbeing support in five key areas – Health, Social, Community, Career and Financial
  • Development and career opportunities: We offer a wide range of digital training and international career opportunities.
  • Additional benefits relevant to the local market that you’ll be based in

At TUI, we know people are as diverse as the destinations we send our customers to. ​ ​We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page Click here

If you have any questions, please contact the Recruiter for this role via the contact information included in the advert.

Please Note: These vacancies will be managed by an International Recruitment Team and therefore your application may be viewed by TUI colleagues outside your home country.

Company benefits

Health insurance – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Flexible working week
Religious celebration leave
Bank holiday swaps
Travel credit
Time off in-lieu
Buy or sell annual leave
Gym membership
Employee discounts
Mental health platform access
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
L&D budget
Personal development days
Mental health days

We asked employees of TUI Group how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average
Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)


Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, USA