Planning Executive | Shorex & Turnarounds

Job Description

We are seeking digital experienced and helpful individuals like you to join our diverse team of Planning Executives based ineither Spain (Barcelona) or Portugal.

Join our Intercruises Regional Operational HUB team, as a Booking & Planning Executive. In this role, you will manage the full scope of operations for Shorex, transfers, and cruise turnarounds — from A to Z. You will be responsible for ensuring the entire portfolio is accurately loaded into our systems, running the planning process, and driving cost efficiencies while ensuring compliance with defined service standards. Additionally, you will make sure all booking information from our customers is correctly integrated and managed within our systems, as well as handle the financial reconciliation and administrative follow-up related to these operations.

The closing date for applications is the 21st May 2026.

You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.

If you have got the right to work in Spain or Portgual and speak English and Spanish, keep on reading!

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Receiving and analyzing the data to be set up in system for all verticals
• Loading portfolio of the cruise lines in our system
• Know and understand global guidelines to achieve standardization.
• Planning services when and where required and liaising with suppliers
• Running, managing, and reviewing the planning system to meet the operational requirements on an ongoing basis.
• Distribution of operations information across the team and other related business areas.
• Monitoring and managing constantly any changes, modifications and/or cancellations to be updated in the planning system for running a smooth operation.
• Checking special requests bookings and registering the requirements on the system.
• Optimizing costs and sales plannings according to budgets
• Report incidences in the planning system and ensure good coordination with other departments

ABOUT YOU

• Strong administration and organisational skills and confident with technology.
• Previous user knowledge of Asterix would be highly desirable.
• Can solve problems independently and/or make suggestions how to improve ways of working & embrace our digital culture.
• Fluent in verbal and written English and Spanish is required. Additional languages advantageous.
• Can think things through logically to simplify tasks, working at times virtually and independently.
• Easily adapts to a variety of changes to ways of working and quickly react to operational issues.
• Exceptional communication and team working skills in an international environment.
• A plus is also if you have some knowledge from the cruise industry.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.