< Back to search
TUI Group • Luton, United Kingdom

Payment Specialist

Employment type:  Contract

Job Description

FIXED TERM CONTRACT 24 MONTHS

Joining the Payments Factory team as a Payments Specialist your role will be responsible for ensuring that payments within the TUI group are processed within contractual terms / timeframes by executing multi-currency, multi-channel (cheques, BACS, cross-border etc) payment runs totalling in the region of £4bn per annum accurately and to agreed terms.

ABOUT THE JOB

  • Responsible for ensuring that all payment runs are processed according to business requests and/or agreed schedules and that payments to suppliers are processed within agreed terms and cash flow targets.
  • Ensure that any urgent, same day, payments are processed when requested and that all payment data is transferred to Bank providers on a timely basis.
  • Responsible for the resolution of queries raised by teams in both the UK and offshore and raise queries with Banking providers and Support Services on a daily basis as required.
  • Ensure that all internal controls are fully adhered to and ensure records are accurately maintained and archived to satisfy audit and statutory requirements.
  • As part of a matrix structure you may also be required to undertake processes from our other site in Hannover on an ad-hoc basis.

ABOUT YOU

  • Strong communication skills, written and verbal.
  • Experience with payments preferred.
  • Proficiency with integrated ERP software is advantageous.
  • Strong organizational and administrative abilities.
  • Exceptional customer service capabilities.
  • Advanced analytical and problem-solving skills for effective issue resolution.
  • Meticulous attention to detail.
  • Flexibility in approach towards work

ABOUT OUR OFFER

  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Excellent rates with foreign exchange
  • Pension scheme and life assurance

At TUI, we know people are as diverse as the destinations we send our customers to. We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page Click here

Click here

Company benefits

Employee assistance programme
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Travel credit
Bank holiday swaps
Employee discounts
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
On-site catering
Annual pay rises
Annual bonus
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Salary sacrifice
Teambuilding days
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Mental health platform access
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Enhanced pension match/contribution
In house training
Language lessons
Professional subscriptions
Further education support
Company car
Financial advice
Legal consults
Study support
Mentoring
Emergency leave
Will writing
Employee recognition scheme
Car allowance
Electric Car Salary Sacrifice
Coaching
Learning platform
Physiotherapy
Company freebies
Neo-natal leave
Career and family coaching
Financial coaching
Life insurance
Bike parking
On-site wellness room
Carer’s leave
Pregnancy support
Surrogacy leave
Accrued annual leave
Restaurant discounts
Coffee discounts
Private GP service
Menopause support
Complimentary Medical Services
Eye Care Support
Mental health pathway
Dental coverage
Open to part-time employees
Buddy scheme

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

Hiring in countries

Aruba

Austria

Belgium

Bulgaria

Caribbean Netherlands

Croatia

Curaçao

Cyprus

France

Germany

Greece

Ireland

Mexico

Morocco

Netherlands

Portugal

Spain

Sweden

Switzerland

Tanzania

Thailand

Tunisia

Türkiye

United Kingdom

Office Locations

Awards & Accreditations

1st – Career Progression

1st – Career Progression

Flexa awards 2025
2nd – Flexible

2nd – Flexible

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024