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TUI Group • Benidorm, ESP,

Operations Support Agent

Employment type:  Full time
Salary:  20 800 € per annum

Job Description

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents in Benidorm - Spain.

You will be the link between Operations Support Hub, Central Functions and across the Destination. You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area.

If you have got the right to work in Spain (+ live close to or in Benidorm) and speak English and Spanish, keep on reading!


ABOUT OUR OFFER

  • A job at TUI offers more than your basic salary which already starts at 20.800 € gross per year.
  • 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
  • Discounts and multiple offers with TUI Club De Benefits.
  • Option to obtain a discounted private health insurance.
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • We offer a fijo contract starting the end of June plus you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT YOU

  • Great organizational skills and ability to wrk in a fast-paced environment.
  • Experience in the leisure and tourism industry - ideally in a booking admin position is desirable.
  • Abel to work in a flexible manner (including different shifts Monday-Sunday)
  • You can solve problems independently and embrace our digital culture, plus you easily adapt to a vraiety of changes in ways of working adn quickly learn new skills.
  • Collaborative approach, a real team player.
  • Excellent communication skills, both verbal an written in Spanish and in English + having a driver licence and own car is required for this role.

ABOUT THE JOB

  • Manage petty cash transactions for small expenses as well as cash reconciliations.
  • Assisting in device management, register the devices given to reps and assist with any queries related to set up/connection etc.
  • Place orders and delivering of uniforms to reps or destination staff and assist when needed, in the contrating of staff accommodation and car rental.
  • Office facilities daily maintenance (office supplies, building maintenance, reception, coruier etc.)
  • TUI Rep support in destination, assisting the onboarding and off boarding process related to Flights, HR, documents/tasks, visas, providing and activatingany payment cards.
  • Assisting operations support HUB with any ad-ho local staff commissions and Source Market support related to destination queries.
  • At the initial and final setting of the season, assist in related health and safety checks for staff acommodation.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.


We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

#TUIDestinationJobs #TUIJobs #LetsTUIit

Company benefits

Employee assistance programme
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Travel credit
Bank holiday swaps
Employee discounts
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
On-site catering
Annual pay rises
Annual bonus
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Salary sacrifice
Teambuilding days
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Mental health platform access
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Enhanced pension match/contribution
In house training
Language lessons
Professional subscriptions
Further education support
Company car
Financial advice
Legal consults
Study support
Mentoring
Emergency leave
Will writing
Employee recognition scheme
Car allowance
Electric Car Salary Sacrifice
Coaching
Learning platform
Physiotherapy
Company freebies
Neo-natal leave
Career and family coaching
Financial coaching
Life insurance
Bike parking
On-site wellness room
Carer’s leave
Pregnancy support
Surrogacy leave
Accrued annual leave
Restaurant discounts
Coffee discounts
Private GP service
Menopause support
Complimentary Medical Services
Eye Care Support
Mental health pathway
Dental coverage
Open to part-time employees
Buddy scheme

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

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Awards & Accreditations

1st – Career Progression

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2nd – Flexible

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Flexa awards 2025
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