Operations & Port Delivery Intern - Intercruises

Job Description

Are you looking for a graduation internship in Amsterdam within the dynamic world of cruise operations?

Then this internship at Intercruises Shoreside & Port Services might be the perfect opportunity for you! We are a global specialist in port and shore excursion services for the cruise industry. With operations in over 50 countries, we ensure a seamless experience from dock to destination.

What will you be doing?

As an intern within the Operations & Delivery Team, you will have a unique opportunity to gain hands-on experience in the fast-paced world of cruise operations. You will support the preparation, execution, and evaluation of operational processes in the Netherlands and abroad. In addition, you will work closely with various stakeholders and contribute to the smooth delivery of tours and cruise operations.

Your responsibilities include:

• Updating suppliers on confirmed bookings and ensuring all relevant information is sent on time prior to guest arrival.
• Booking tour escorts and guides in line with the operational planning and ensuring complete and accurate documentation.
• Collaborating closely with the Port Operations Manager by collecting and sharing operational feedback.
• Developing and maintaining a feedback document for Tour Directors to support continuous improvement.
• Managing operational changes in detail and handling last-minute requests efficiently, including liaising with international cruise partners and local stakeholders.

What do we offer?

• Plenty of opportunities to develop your skills through training and hands-on experience.
• Guidance from experienced colleagues who will support your learning and professional growth.
• A dynamic and engaging work environment where no two days are the same, allowing you to connect with colleagues across departments and expand your professional network.
• After-work social events and activities to unwind and connect with the team.
• Strong future prospects: this internship can serve as a stepping stone towards a career within the company, with your development at the heart of everything we do.

Who are you?

• You are currently enrolled in a Bachelor (HBO) programme in Tourism or Business Administration.
• You are available for a graduation internship starting September 2026.
• You have a passion for travel and basic knowledge of various destinations.
• You are communicatively strong and customer-oriented.
• You are able to work independently, while also thriving in a team environment.
• You have an excellent command of the English language; knowledge of Dutch is an advantage but not required.

From your work to a place where you feel at home. At TUI, we embrace diversity, equity, and inclusion and encourage everyone to come as they are, because together our potential is limitless.