MOC Engineer

Job Description

The MOC Engineer will be responsible for delivering world class technical support to engineers and flight operations across the group on a 24/7/365 basis, controlling all aspects relating to the continued technical availability of the Group fleet.

This is a shift based role working 12 Hr shifts, rotating 2 days 2 nights 4 off.

ABOUT THE JOB

• Providing troubleshooting advice when required to Flight Crews and engineers worldwide to aid rectification of aircraft in service defects
• Carrying out daily calls to key line stations & 3rd party bases to discuss current aircraft defects, aircraft operational status and planned night stop maintenance
• Monitoring of Deferred Defects, Maintenance Actions and previous overnight maintenance activity to prevent Repair Interval Extension (RIE) process being invoked
• Liaising with the Flight Ops & Base Maintenance Departments as to the serviceability and readiness state of the aircraft to maintain the daily flying programme
• Co-ordination of Fleet Line Maintenance Activities worldwide through liaison with Engineers, Handling Agents, Flight Crews & Operations Duty Manager
• Acting as the initial focal point for all engineering issues within the TUI Group for Line Maintenance, and directing the resolution of any AOG situations
• Liaising with Part M on all technical and airworthiness queries between line stations and support departments
• Liaising with Boeing and component OEMs on operational technical issues when required
• Monitoring component removal history and invoking appropriate troubleshooting actions
• Use of the MEL to optimise the maintenance plan
• Supporting the Operation in a ‘hands on’ role where the need arises
• Deputising for the MOC Duty Manager

ABOUT YOU

• Ability to hold CAA / EASA B1/B2 License and TUI company approvals as required for the role

• Recognised Aircraft Engineering apprenticeship or equivalent industry experience

• Significant experience of AOG resolution, both hands on and detailed recovery planning
• An excellent knowledge of AMOS, including maintenance planning functions and modification control
• A logical thinker with the ability to generate ideas, alternatives, and solutions
• Excellent communication skills with the ability to discuss & explain complex situations to all areas of the business.
• Make decisions based on operational risk with respect to Flight Delay Compensation
• Strong organisational skills and sound office IT skills
• Willingness to support the operation at short notice, including overseas, when required

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts and special offers
• Discretionary Bonus Scheme
• Private Medical Insurance
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Pension scheme and life assurance

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