Hotel Inspection Coordinator

Job Description

Join TUI as a TUI Quality Assurance Coordinator and you will be responsible for maintaining and improving quality within a range of our TUI Hotels and destinations. You will monitor and identify actions to create memorable holidays for our guests You are a fast learner and have a good life and work experience to help with the exciting pressures of working for the largest leisure, travel, and tourism company in the world

ABOUT THE JOB

• Analyse relevant reports and information sources to base any actions on actual data
• Support destination teams and hotel partners by providing your analysis and plan improvements accordingly
• Be fully informed of the qualitative development in destination and our strategy to support implementation
• Provide genuinely helpful service in response to a variety of supplier & TUI colleague questions
• Provide additional support to our guest-facing and back-office teams as and when required
• Daily contact with suppliers & colleagues in destination to eliminate reoccurring issues by solving the root cause
  

ABOUT YOU

• Fluent in English and able to drive
• A genuinely helpful, flexible, professional, and mature personality
• Strong negotiation & organizational skills – able to communicate with international suppliers & TUI colleagues
• Data lead – comfortable with reporting, forecasting and turning data output into real action
• Collaborative team player – displaying the TUI values & behaviours required
• Willing to be ‘out and about’ daily – this position is not fully office-based (visits to hotel resorts are required).

The internal title of the role is Quality Assurance Coordinator

ABOUT OUR OFFER

• Being a valuable team member of TUI, the No.1 global and socially aware travel company
• Competitive salary and benefits
• Develop yourself by working as part of an international team and through our free global learning and development programmes and various Management Development Programmes

TUI Group is the world’s number one integrated tourism business. As we continue to build our Global Purchasing function, we will move from operating as a set of largely independent source markets with common management of procurement towards a more global, integrated function, which will accelerate the delivery of our ambitious growth plans.

If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit www.careers.tuigroup.com

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