TUI Group • Luton, United Kingdom

Head of People Analytics

Employment type:  Full time


A little flex time

Job Description

This new and exciting role which will be supporting our Markets & Airlines division. As the Head of People Analytics, you will contribute on setting the foundation for reporting to provide future-proof analytics. You’ll create efficiencies and transparency within Markets & Airlines by developing data-driven insights to make decisions and turn them into actionable insights to improve performance of our organisation.

At TUI we believe that work is something you do not somewhere you go, therefore we are pleased to advise we can consider a hybrid working model for this role. The closing date for applications will be Friday 24th November.


  • Drive the delivery of HR insights through Data Science, Controlling and People Analytics activities across Markets & Airlines and in alignment with the Global practice and strategy
  • Optimize and standardize people analysis, planning and reporting to support the HLRT and other stakeholders
  • Lead a team of People Analytics professionals to contribute to our data driven decision making strategy
  • Manage personnel cost / headcount planning and reporting process in alignment with Finance
  • Drive the implementation of People / HR KPI dashboards along with ad-hoc analysis to help steer the organization and optimise people processes
  • Create, maintain, and ensures quality assurance of key people data sets, reports, and metrics for Markets & Airlines
  • Proactively address data issues together with the Head of TUI People, working with teams to improve and maintain data quality for all systems
  • Deliver timely and useful reporting from our current systems for all stakeholders; troubleshoot issues with current reports and continuously improve reporting output
  • Align closely with the Head of HR Digital Solutions, the Head of TUI People, M&A HRDs and Finance
  • Act as an active participant on cross-functional project teams and provide guidance and training to teams in asking appropriate questions, interpreting data, and translating into action


  • Proven experience in Business Controlling or HR Controlling in an international environment, ideally paired with management experience
  • Ability to operate at both a strategic and operational level within a complex matrix organization and manage diverse stakeholder relationships
  • Advanced analytical skills and tools knowledge, ideally combined with advanced experience with HR management systems (e.g. SAP SuccessFactors), SAP BI, visualization tools (e.g. Tableau or Power BI), controlling tools (e.g. HFM) as well as MS Office, especially Excel
  • High affinity for data to generate superior insights driving the business and shaping the organization
  • Strong passion to solve business problems with data
  • Very structured, diligent and independent way of working leading to utmost accuracy and quality of analyses
  • Capability to build strong global teams having a strategic mind-set and driving our people analytics agenda
  • Ability to proactively manage stakeholder expectations on current and future business needs
  • Comfortable with some European travel.


  • Competitive salary
  • Pension scheme and life assurance
  • Generous holiday entitlement & holiday discounts
  • Forward thinking ways of working
  • TUI time off, purchase of additional holiday entitlement
  • Excellent rates with foreign exchange and discounts with retailers

​​We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email recruitment@tui.co.uk

Company benefits

Health insurance – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Flexible working week
Religious celebration leave
Bank holiday swaps
Travel credit
Time off in-lieu
Buy or sell annual leave
Gym membership
Employee discounts
Mental health platform access
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
L&D budget
Personal development days
Mental health days

We asked employees of TUI Group how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average
Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)


Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, USA