TUI Group • Luton, United Kingdom

Employers Liability Specialist

Employment type:  Contract


A little flex time

Job Description

As a Employers Liability Specialist you will be responsible for the handling and management of Fast Track and Multi Track Employers Liability claims. Managing a caseload of predominantly litigated cases, whereby either liability or quantum will be disputed.

Here at TUI we believe that work is something you do not somewhere you go, therefore we are pleased to advise we can consider a hybrid working model for this role. Closing date for applications will be Wednesday 29th November.


  • To handle and triage EL claims.
  • Investigate claims, assess liability and quantum, and seek to conclude those claims in accordance with the mandate provided by the relevant insurer.
  • Collate, manage, and authorise disclosure.
  • Provide a high-quality service to our insurer in line with applicable service levels, whilst also achieving individual targets in respect of claim settlements/disposals
  • Where necessary, attend Court to support Counsel and/or our solicitors.
  • Validate and authorise claim payments and related fees.
  • To provide detailed claims related management information internally within the department and more widely across the business


  • Litigation experience from a defendant background
  • Experience in running files from registration to conclusion.
  • Fast and multi-track experience is essential.
  • Law Degree desirable (but not essential) and/or relevant experience within a claims handling /TPA environment
  • A hard-working, self-motivated, and agile team player, used to dealing with heavy workloads and high-pressure situations.
  • Ability to monitor and adjust own performance in respect of defined targets and overall objectives.
  • Excellent interpersonal skills


  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Discretionary Bonus Scheme
  • Private Medical Insurance, single cover with option to add dependants
  • Permanent Health Insurance
  • Excellent rates with foreign exchange
  • Pension scheme and life assurance

We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.​

We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email careers@tui.co.uk. We really value your interest in TUI and will be back in touch with you shortly after the application closing date.

Company benefits

Health insurance – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Flexible working week
Religious celebration leave
Bank holiday swaps
Travel credit
Time off in-lieu
Buy or sell annual leave
Gym membership
Employee discounts
Mental health platform access
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
L&D budget
Personal development days
Mental health days

We asked employees of TUI Group how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average
Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)


Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, USA