TUI Group • Luton, United Kingdom

Colleague Information Administrator - Fixed Term

Employment type:  Contract


A little flex time

Job Description

Our small team of HR Services Administrators are integral to the UK & Ireland HR function. We carry out a number of key responsibilities to ensure TUI has smooth and efficient HR processes. This includes storing and maintaining our colleague HR information accurately and securely, in line with GDPR requirements.

At TUI we believe that work is something you do not somewhere you go, therefore we are pleased to advise we can consider a hybrid working model for this opportunity. This role can be based from either our Crawley or Luton office and is being offered on a 9 month fixed term contract. The closing date for applications will be Tuesday 28th November,


  • The HR Services Colleague Information Administrator will be responsible for ensuring our colleague HR information is stored in the correct location in our Company drives/systems, in line with GDPR guidelines and TUI’s internal procedures. This will include:
  • Identifying where colleague information is currently stored, including understanding any local arrangements across the business e.g. recruitment, our contact centres.
  • Accurately tracking and transferring a high volume of colleague HR information into our new colleague e-files, in line with GDPR requirements.
  • Making recommendations on how to bring all colleague information into a central place in line with our HR Services procedures.
  • Working in partnership with other TUI teams to organise existing employee documentation, and ensuring processes for future filing are mapped out simply and complied with.
  • Conducting compliant Right to Work checks to complete colleague efiles, where necessary.
  • Ad hoc requirement to cover the HR Services inbox, replying to TUI colleague emails in relation to HR policy queries.
  • With guidance and support deliver any other HR Services activity reasonably required, such as Data Subject Access Requests


  • Have experience of handling and transferring data and/or documents within company drives, systems and/or software such as Microsoft Teams, SharePoint and paper documents.
  • Be organised, with experience of administrative projects and providing updates on progress.
  • Have excellent attention to detail and accuracy.
  • Have the ability to build relationships with stakeholders and understand their different processes and approach.
  • Good written and verbal communication skills.
  • Place importance on maintaining confidentiality.
  • Have a desire to identify and make recommendations for process improvements and efficiencies.
  • Be comfortable with largely transactional activities and working autonomously.
  • Have some experience of conducting right to work checks, or an understanding of right to work documentation
  • A willingness to travel when needed to other TUI locations where employee files are held


  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Discretionary Bonus Scheme
  • Excellent rates with foreign exchange
  • Pension scheme and life assurance.

We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.

​​We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email careers@tui.co.uk

We really value your interest in TUI and will be back in touch with you shortly after the application closing date.

Company benefits

Health insurance – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Flexible working week
Religious celebration leave
Bank holiday swaps
Travel credit
Time off in-lieu
Buy or sell annual leave
Gym membership
Employee discounts
Mental health platform access
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
L&D budget
Personal development days
Mental health days

We asked employees of TUI Group how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average
Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)


Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, USA