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TUI Group • Cancún, Mexico

Booking Executive | Cancun | Temporary

Employment type:  Full time

Job Description

Join our global TUI Musement Operational Hub Team in Cancun as a Booking Executive, to manage and ensure all booking information from our customers are correctly integrated in our systems and provide the best digital service for our customers.

This is a locally employed position. You must have the right to live and work in Mexico before applying.

Not sure what local documents you need? Find out more here


ABOUT OUR OFFER

  • A job at TUI offers more than your basic salary which already starts at 150.000 MXN gross per year.
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.


ABOUT YOU

  • Strong administrational and organisational skills.
  • Experience user knowledge of Asterix system would be highly desirable but not mandatory.
  • Can think logically and can work well independently or as a team.
  • Easily adapts to a variety of changes in ways of working and can quickly react to operational issues.
  • Can solve problems independently and/or make suggestions on how to improve ways of working, embracing our digital culture.
  • Fluent in verbal and written English is required. Additional languages are advantageous.


ABOUT THE JOB

  • Monitoring automatic integration of bookings and updating the booking system.
  • Checking any special requests bookings and registering the requirements.
  • Liaise and maintain a good working relationship with other departments and destinations across the business also liaising with suppliers and our clients.
  • To solve discrepancies between providers and internal administration.
  • To use internal client systems to follow up on room allocation and payments when applicable.
  • Process bookings of non-integrated clients.
  • Ensure validations are in place to guarantee data consistency.
  • Ensure maximum capacity and revenue from commitment properties and allotment handling, when required.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

#TUIJobs #TUIMusement #Intercruises #LetsTUIit

Company benefits

Employee assistance programme
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Travel credit
Bank holiday swaps
Employee discounts
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
On-site catering
Annual pay rises
Annual bonus
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Salary sacrifice
Teambuilding days
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Mental health platform access
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Enhanced pension match/contribution
In house training
Language lessons
Professional subscriptions
Further education support
Company car
Financial advice
Legal consults
Study support
Mentoring
Emergency leave
Will writing
Employee recognition scheme
Car allowance
Electric Car Salary Sacrifice
Coaching
Learning platform
Physiotherapy
Company freebies
Neo-natal leave
Career and family coaching
Financial coaching
Life insurance
Bike parking
On-site wellness room
Carer’s leave
Pregnancy support
Surrogacy leave
Accrued annual leave
Restaurant discounts
Coffee discounts
Private GP service
Menopause support
Complimentary Medical Services
Eye Care Support
Mental health pathway
Dental coverage
Open to part-time employees
Buddy scheme

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

Hiring in countries

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Office Locations

Awards & Accreditations

1st – Career Progression

1st – Career Progression

Flexa awards 2025
2nd – Flexible

2nd – Flexible

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024