Flexa
TUI Group • London, United Kingdom

App Implementation Analyst

Employment type:  Full time

Remote-first

A little flex time

Job Description

TUI Group is the world’s number one integrated tourism business. Digital Commerce (Digital Product & UX & Digital Marketing) is a global team within TUI Group responsible for the business delivery and operation of all E-commerce solutions and products. We are a multi-disciplinary team of experts across Digital Marketing, Digital Product, Digital Experience & UX, UI, SEO and Optimisation & Analytics providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands.

TUI has recently created a Mobility Hub to support initiatives related to TUI Mobile Apps. The App Implementation Analyst will work as part of the App Analytics team within this function alongside Developers, Product Owners and Test Teams responsible for the enhancement and roll-out of the award-winning TUI Digital Assistant app.

Digital Analytics plays a critical role in supporting and defining the development plan of the TUI Group through the delivery of advanced app analytics. As data becomes increasingly important to the functioning of the business, it is vital that the integrity of that data is maintained. The Mobility Implementation Analyst will play a vital role in ensuring data is accurate, up-to-date and collected in a structured and scalable manner. They will make use of technical skills to configure new innovative solutions that enable accurate collection of business-critical data that informs key decisions.

As we look to offer increasingly tailored experiences to our customers, our ability to analyse customer behaviour across channels at speed is key. The Mobility Implementation Analyst will be a key enabler of this capability. This is a fantastic opportunity to join a growing team in a fast-paced agile environment with a wealth of development opportunities.

Please note the closing date for applications is : Sunday 10th December

ABOUT THE JOB

As an Implementation Analyst you will need to work alongside multiple teams within Mobility Hub and Group eCommerce to deliver analytics solutions that enable data driven decision making and drive change. You will be a vital part of multiple high-profile analytics projects from requirements gathering through to technical delivery along with Insight Analysts embedded in development teams.

As Implementation Analyst, you will produce clearly defined technical requirements, working alongside product owners & developers to ensure they are delivered to a high standard and meet acceptance criteria.

You will be a power user of our best-in-class toolset and provide support regarding their use. You will also evaluate our toolset against others in the market when required to ensure we continue to use the best products available.

You will also work closely with the Onsite Architects to ensure we have a single view across web and App, to enable this, you will play a key role in the GA4 roll out across the TUI Group.

You will also provide analytical support to commercial and product teams, deliver insights and recommendations to help the business make data-driven decisions and contribute to the rapid commercial development of the TUI app.

You will be working on multiple apps across all source market teams in Europe, on both the Android and iOS platforms, so there is a vast and growing amount of data at your disposal.

ABOUT YOU

  • 1-2 year’s full time experience configuring a Digital Analytics Solution (e.g. Adobe Analytics, Google Analytics 360) using a Tag Management System (e.g. Ensighten, Tealium, GTM or similar).
  • Experience and an understanding of using data visualisation tools (e.g. Tableau, Spotfire)
  • Working knowledge of JavaScript is essential. An understanding of HTML and CSS is an advantage.
  • Experience constructing technical analytics requirements to be implemented by developers. Ability to communicate technical information to a non-technical audience is key.
  • Experience manipulating, analysing and validating data in BigQuery using SQL.
  • Strong stakeholder and project management skills to enable delivery of critical business initiatives.
  • Experience presenting and influencing a senior audience using strong communication skills.
  • Experience working in an agile environment is an advantage.
  • A motivated team player with strong interpersonal skills and a desire to learn.

ABOUT OUR OFFER

  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Discretionary Bonus Scheme
  • Private Medical Insurance, single cover with option to add dependants
  • Permanent Health Insurance
  • Excellent rates with foreign exchange
  • Pension scheme and life assurance

We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.​

We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email careers@tui.co.uk

We really value your interest in TUI and will be back in touch with you shortly after the application closing date.

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days

We asked employees of TUI Group how satisfied they were with flexible working, and this is what they told us

Location
88%
Employees are very happy with their working location freedom
Hours
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average
Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

32:68

Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, USA

Hiring Countries

Austria
Belgium
Croatia
Dominican Republic
Finland
France
Germany
Greece
Indonesia
Malaysia
Mexico
Netherlands
Portugal
Spain
Sweden
Thailand
Tunisia
Türkiye
United Kingdom
Awards & Achievements

Flexa100 2024

Most flexible companies