TUI Group • Stockton-on-Tees, United Kingdom

2024 User Experience Executive Placement - Stockton-On-Tees - 12 Months

Employment type:  Contract


A little flex time

Apply now

Job Description

TUI Business:





United Kingdom | Stockton-on-Tees | TS17 6BJ | Dunedin House

Hours per week:


Type of contract:

Fixed term 12 Months


2024 User Experience Placement

*This is a 12-month placement which is based in Stockton on Tees; to be eligible to apply you must be in your penultimate year of university.

* Starting salary for the role is £21,400 per annum with fantastic progression and incremental roll off salary.

* Currently TUI is unable to provide visa sponsorship, you must have permanent right to live and work in the UK without sponsorship to be eligible to apply. This includes applicants in possession of a Tier 4 Student visa.

*** We have an under-representation of ethnic minority colleagues at TUI and therefore welcome applications from people who come from these groups

Want to get your career off to a flying start? The sky’s the limit with TUI. We’re the world’s number one tourism business, operating in around 180 destinations worldwide, which means limitless global opportunities for you and your future.

As part of our placement programme, you’ll spend one invaluable year working right at the heart of our business – with real responsibilities, and the chance to work on real projects. You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.

As a User Experience Executive, you’ll have the opportunity to support the delivery of best-in-class user experience solutions across our responsive, multi-national web portfolio – to give our customers the inspiration they need to find and easily book their dream holiday, through simple, usable, engaging, and exciting experiences. To do this you’ll be working collaboratively with UX colleagues, digital designers, and developers in an Agile development environment, and creating and maintaining effective relationships with key business stakeholders.


As a User Experience Executive, you will be reporting to the Digital Experience Manager and be part of a small, semi-autonomous design team. You’ll be helping to deliver enhancements to a range of customer-facing sites that reach thousands of customers on a daily basis. You’ll add value by making their experiences simple, usable, engaging, and exciting. Your key responsibilities will be:

  • Supporting the DX team and with the practice of iterative, user-centred design

  • Collaborate on the building of wireframes and prototypes across mobile and desktop breakpoints using appropriate tools

  • Learn the right techniques and tools to use for the problem at, including cognitive walkthroughs, effective design reviews and ideation sessions

  • Work with the DX team to understand complex requirements and edge cases, help to identify solutions that reduce complexity and share your findings to validate and optimise your ideas

  • Collaborate with your design colleagues in the team to ensure delivery of effective end-to-end design

  • Sharing your ideas and progress on design work through design reviews with DX colleagues

  • Support the sharing experience on using new design techniques, tools and methods and being open to learning from others

  • Be open minded to the goals and objectives of other pods and help provide effective feedback and support where needed

  • Help understand our multi-national customers, their needs, and behaviours

  • Contribute to user-centered tools such as personas and journey maps to visualise and share customer empathy with stakeholders

  • Collaborate on Digital Research, seeking out, understanding, and keeping up to date with customer insight

  • ·Support in delivery of Optimisation tests across all aspects of our OTA websites with an aim to increase conversion


  • Focuses on providing unrivalled service to our customers

  • Hunger for learning, with a minimum of GCSE grade 4 or C (or equivalent) in English and Maths, and a commitment to completing a placement year (starting in 2024) as part of your third year at university. Ideally your degree subject will be in a creative subject (such as Fine Art) or Design
  • Analytical approach to solving problems and creating solutions

  • Brings innovative ideas and insights

  • Engages and collaborates with others

  • Natural drive to achieve both individual and business results with a commercial focus

  • Great at communicating with others

  • Strategic thinker

  • Adapts and shows resilience if faced with adversity

  • Hunger for learning, and a commitment to completing your placement year

  • A passion for business technology, as well an interest in the travel industry


  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Excellent rates with foreign exchange
  • Pension scheme and life assurance.

At TUI, we know people are as diverse as the destinations we send our customers to.We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page Click here

We are part of the Disability Confident Scheme and welcome disabled applicants. As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Company benefits

Health insurance – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Flexible working week
Religious celebration leave
Bank holiday swaps
Travel credit
Time off in-lieu
Buy or sell annual leave
Gym membership
Employee discounts
Mental health platform access
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
L&D budget
Personal development days
Mental health days

We asked employees of TUI Group how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average
Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)


Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, USA