Flexa
Tomorrow Group • London, United Kingdom

Senior Paid Social Account Manager

Employment type:  Full time

Remote-first – with Office / Co-Working Space

4.5-day week

Core hours 11–3

Job Description

ROLE: Senior Paid Social Account Manager

REPORTS TO: Head of Paid Social

SUMMARY OF YOUR ROLE

The Senior Paid Social Account Manager is responsible for managing the strategies and performance for a portfolio of clients.

You will be responsible for the day to day running of your clients’ campaigns across multiple channels including Meta, LinkedIn, Pinterest, TikTok, reddit and X. You will be responsible for ensuring effective and efficient implementation and execution of tasks, always delivering to a high standard. You will also be responsible for the campaign development process from beginning to end including planning, activation, and reporting.

WHAT YOU WILL DO:

ACCOUNT MANAGEMENT

  • Responsible for campaigns’ activation, optimisation and reporting across various channels i.e. Facebook, Instagram, TikTok, LinkedIn and Pinterest.
  • Regularly undertake account audits to improve performance.
  • Be the day to day point of contact for the client including communicating day to day activity and ongoing performance.
  • Undertake account hygiene checks.
  • Provide briefs to the creative team.
  • Audience building, ad copy creation and device optimisation.
  • Check daily and monthly budget pacing.
  • Analysing return on investment of all Paid Social campaigns.
  • Conduct A/B testing to improve performance.
  • Lead client meetings including client calls, monthly meetings and QBRs.
  • Create weekly and monthly reports, QBR decks and ad-hoc performance analysis.
  • Act as a point of contact and escalation for all the assigned accounts within your team as well as escalating any performance issues to the Account Director and Business Director.

STRATEGY OF ACCOUNTS

  • Create account strategies, road maps and campaign planning.
  • Maintain the digital plan and ensure it’s up-to-date.
  • Create forecasts for client accounts.
  • Develop a strong insight into each client’s campaign(s) and provide well-informed, strategic and timely advice to both clients and internal departments in order to continually optimise activity.
  • Keep up to date with the latest changes in the paid social landscape and ensure these are communicated clearly internally.
  • Recommend additional paid social channels where appropriate.
  • Keep abreast of proving the value of paid social to ensure continued investment.

TEAM MANAGEMENT

  • Manage, lead, and motivate a team of paid social executives.
  • Delegate and brief activity to executives.
  • Complete weekly 121s with direct reports.
  • Review and feedback on work of executives to ensure correct level of output and performance.
  • Train and develop members of your team, managing their workloads and resource allocation.
  • Conduct quarterly development meetings with your team members, ensuring PDPs are in place with clear actions and objectives.
  • Briefing staff on their information security obligations.
  • Maintaining awareness around information security.
  • Maintaining compliance with information security policies.
  • Briefing staff on the company Whistleblowing policy and procedures found in the Staff handbook and via Your Voice if they witness or suspect anyone of breaching information security procedures.

BEHAVIOURS IN THIS ROLE

  • Takes a proactive approach to actively develop relationships with clients.
  • Approachable, supportive and accountable for their own, the clients and the team’s performance and outputs.
  • Forward thinking and solutions orientated.

WHAT SUCCESS LOOKS LIKE

  • Exceptional performance of your accounts.
  • Successful and positive client relationships.
  • High performance of your direct reports*
  • Productive and successful relationships with internal stakeholders.

*If required as part of your role. Not all Senior Account Management roles will have team management responsibilities.

Benefits

  • Flexible Working
  • Personalised Career Development
  • Employee Wellbeing Initiatives including Employee Assistance Programme
  • Pension
  • Bupa Healthcare
  • And more!

At Tomorrow, we embrace and support diversity, fostering a culture of inclusivity as we know it is fundamental to our mission to make digital marketing more engaging, connected and accountable.

We're an equal opportunity employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, nationality, neurodiversity status or disability status.

  • Flexible Working - remote & flexible hours
  • Personalised Career Development
  • Summer hours on Friday + early finish on Fridays throughout the rest of the year
  • Birthday day off + half a day leave throughout the year for extra celebrations
  • Interchangeable bank holiday switch to celebrate the days important to you
  • Employee Wellbeing Initiatives including Employee Assistance Programme
  • Pension
  • Bippit financial coaching
  • Bupa Healthcare
  • Enhanced parental leave
  • Pregnancy loss and parental bereavement leave
  • Compassionate leave
  • Eye-care vouchers
  • Summer and Christmas party
  • Life Assurance & Income protection
  • Cycle to work scheme
  • Computer purchase scheme
  • Regular lunch and learns
  • Team socials
  • Opportunities to attend conferences and industry events
  • And more!
  • We're a flexible employer so we're happy to hear from people who are looking to work fully remote. At Tomorrow, we embrace and support diversity, fostering a culture of inclusivity as we know it is fundamental to our mission to make digital experiences more engaging, connected and accountable.
  • We're an equal opportunity employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, nationality, neurodiversity, parental status, nationality, neurodiversity

Company benefits

24 days annual leave + bank holidays
Adoption leave
Enhanced maternity leave
Open to compressed hours
Open to part-time employees
Birthday off
4.5-day week
Enhanced sick days
Open to part time work for some roles
Early finish Fridays
Summer hours
Enhanced sick pay
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Season ticket loan
Time off in-lieu
Bank holiday swaps
Accrued annual leave
Pregnancy loss leave
Enhanced paternity leave
Tax-free childcare
Cycle to work scheme
Life assurance
Life insurance
Volunteer days
Financial coaching – provided by Bippit
Employee assistance programme
Lunch and learns
Teambuilding days
Skilled worker visas

We asked employees of Tomorrow Group how satisfied they were with flexible working, and this is what they told us

Location
92%
Employees are very happy with their working location freedom
Hours
87%
Employees are very happy with the flexibility in the hours they work
Benefits
70%
Employees are largely happy with the benefits their company offers
Work-life balance
82%
Employees feel that they can find the perfect balance of life and work
Role modelling
88%
Employees feel that flexible working is part of the culture
Autonomy
88%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
81%
Employees feel that the diversity, and the efforts to improve and maintain it, are great
Inclusion
84%
Employees feel like the company culture is brilliantly inclusive and equitable
Culture
89%
Employees feel like it is a really great environment to work in
Mission
85%
Employees feel very excited about and aligned with the company mission
Salary
73%
Employees feel that their salary is good and matches the value they bring
Working at Tomorrow Group

Company employees

91

Gender diversity (male:female)

55% Female 45% Male

Office locations

London

Hiring Countries

United Kingdom
Awards & Achievements

Flexa100 2024

Most flexible companies

Industry awards 2023

Media & Agencies

Flexa100 2023

Emerging companies

Industry awards 2022

Consultancy & Agency