tms • United Kingdom

Account Executive

Employment type:  Full time

2–3 days/week at home

Core hours 10–4

Dog friendly

Job Description

Please send your CV to harley.marjoram@tmsw.com


tms unites technology,
marketing, and sourcing to drive transformational change for the world’s
leading brands. With 1,200+ employees across 26 countries, we offer an
impressive range of solutions – from inspiration and innovation to category
management and delivery.

Operating as a creative
agency, a strategic consultancy, a sourcing business, and a technology
provider, we engage with over 110 million customers every single day for our
clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a
place where you can achieve great things, and be recognized as the best.


business-driving ideas come from extraordinary people with the freedom to be
their most authentic selves at work. Authenticity and diversity are critical
elements of our business. They can only be realized when we create access and
equity for all. We foster a culture of inclusion and belonging and aspire to be

tms is a place where
brilliant people are better together. If you want your ideas to be heard and to
contribute to a culture of inclusion and authenticity, bring us your voice!
Visit us at tmsw.com.

Why we think you will love this role

This Account Executive role will sit within our McDonald’s UK Family client services team. This team do some incredible work with McDonald’s supporting the development, production and launch of Happy Meal kits for the UK.

Of course we know that McDonald’s is a global icon. A truly amazing brand recognised the world over. However, with increased competition, tough economic times and competitors copying the winning Happy Meal formula, McDonald’s now has to deliver beyond the traditional toy in a box with more exciting, innovative and inspiring activation. We are constantly looking for new ways to make the Happy Meal fun and engaging experience for kids and their families. We challenge ourselves to think about which licensors we can partner with such as Universal, Hasbro, TY etc. to ensure that the promotions we offer can achieve this.

Finally, we guarantee that you will leave changed. Because we help our people achieve their goals. So come here to experience. To experiment. To make mistakes. To challenge your own limits.

What you will bring to the agency

A dedicated and ambitious person you will be looking to develop your knowledge and experience within a buzzing and forward thinking marketing agency. We want you to bring a positive and enthusiastic approach to the role, be prepared to challenge and ask questions, stretch the strengths you already have (we call these superpowers), learn new skills and above all be ready to have fun!

You will be a great people person keen to make an impression on colleagues and clients, with a very high level of attention to detail in order to deliver work accurately and within timelines.

As an Account Executive you will be supporting the delivery of exemplary integrated marketing campaigns.

You will work across numerous McDonald’s UK Happy Meal promotions where you will have the opportunity to:

  • Deliver market leading integrated promotions from strategic positioning to concept to design to implementation to evaluation
  • Work with some of the biggest names in the Kid’s industry including; Universal, Sony, Dreamworks & Hasbro.
  • Work on the retail experience for each campaign and the general family experience in McDonald’s restaurants
  • Oversee all aspects of these projects including development of new creative.

Roles and responsiblities

You will be a great people person keen to make an impression on colleagues and clients, with a very high level of attention to detail in order to deliver work accurately and within timelines.

You will support the team in delivering Happy Meals for the UK. You will work into a Senior Account Manager to deliver Happy Meal campaigns which include toy, packaging and merchandising materials.

General Competencies

  • Manages workflow through each agency department to ensure campaigns are delivered effectively
  • Provides support to the inter-agency team across all projects.
  • Understands and an advocate of our internal approvals process at all stages, ensuring a high level of accuracy and attention to detail.
  • Builds strong relationships with all internal stakeholders, in particular; regular liaison with resource management team.
  • Supports the implementation of creative ideas.
  • Hunger to learn and develop across all areas.

Client Partnership

  • Supports the development and delivery of a client facing report of industry trends, innovation, and competitor analysis.
  • Collaborates with inter-agency team across multiple campaigns to deliver best-in- class work.
  • Proactive client relationship management; building strong relationships with client contacts.
  • Supports the delivery of campaigns or projects from concept to design to implementation to evaluation; on time and within budget.
  • Manages client's expectations around all areas of projects: timings, budgets, resources, change requests
  • Builds strong relationships with all associated suppliers and departments outside of marketing (e.g. printers, legal, new product development, ATL agencies etc),

Account Management

  • Willing to go the extra mile to ensure effective delivery of projects/campaigns on time and within budget.
  • Strong attention to detail.
  • Be solution oriented and present solutions options to AM and SAM

Project Management and Financials

  • Produce cost estimates with agency teams and third parties.
  • Take clear ownership of allocated project tasks e.g. attending all pre-production
  • meetings, organising/attending team stand-ups, managing schedules and meetings.
  • Input into weekly project status information to AM, SAM, Programme Manager and wider team (including Resource Management) on work progress, bottlenecks or anticipated changes to the planned workflow.
  • Support project team in management of budgets: helping to tracking hours spent vs estimated hours and understanding the rationale for over-spend.
  • Ensure the consistent recording of project documentation for all work as directed by team lead (e.g. project plans, timelines, meeting minutes and status reports).
  • Support profitability of their projects through effective budget management.
  • Contribute to all internal, client and third party supplier wash-ups. Adopt any updates to process or working practices for future projects.

Skills and experience we would like you to have

  • Agency experience at Account Executive level would be advantageous, but most important is your enthusiasm for marketing and willingness to get involved with all project areas
  • Experience of working with a creative department and knowledge of the production process
  • Strong IT skills (MS Outlook, Word, PowerPoint, Excel)

And we’d love you to

  • Have excellent organisational skills and attention to detail
  • Have excellent writing skills
  • Have great presentation skills (writing and delivering)
  • Be able to express ideas with clarity, confidence and logical reasoning
  • Possess strong financial acumen
  • Be fantastic at project and resource management
  • Appreciate great creative work
  • Work well under pressure
  • Have an understanding of the Informal Eating Out sector, FMCG and retail sectors

Company benefits

Open to part-time employees
Teambuilding days
Company shutdown periods – Christmas Shutdown Period
25 days annual leave + bank holidays
Dog friendly office
Open to part time work for some roles
Summer hours
Early finish Fridays
Mental health days
Season ticket loan
Cycle to work scheme
Meditation space
Fully stocked snack cupboard
Annual bonus
Life assurance
Employee assistance programme
Lunch and learns
Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is good and matches the value they bring

Working at tms

Company employees


Gender diversity (male:female)

42% Male 58% Female

Office locations

London, Duisburg, Paris, Munich, Chicago, Hong Kong, Seattle, Shangai, Singapore, Tokyo, Beirut.

Hiring Countries

Hong Kong
United Kingdom
United States

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024