Flexa
Thirdfort • London

Head of Product

3–4 days/week at home

Fully flexible hours

Dog friendly

Job Description

We’re on a mission to protect society from fraud and money laundering. We’ve already protected over 1 million people through life’s big transactions, with a core aim to protect 3 million people by the end of 2024.
Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.
Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.
Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.
Over 1000 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $25m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.
Product at Thirdfort
It's an extremely exciting time to join the Thirdfort Product team as we move into the next stage of growth across our technology teams.
We believe in empowered teams where Product teams solve customer problems and are obsessed with customer feedback. We want to create a culture of evidence driven decision making. As Thirdfort's Head of Product, your mission will be to build product capabilities that drive Thirdfort’s commercial success and delights our customers.

In this role you will:

  • Lead transformation towards evidence based and experiment driven culture
  • Own and build product strategy, aligning it with the company mission and goals
  • Be accountable for identification, prioritisation and delivery of product capabilities that bring value to the business such as revenue and/or usage
  • Constantly evaluate industry trends, customer needs and competitor landscape
  • Stay in direct contact with our customers
  • Evaluate and evolve Product organisational design and processes
  • Create scalable and repeatable processes
  • Develop clear roles expectations for the team members (Product managers and Designers)
  • Lead distributed team (across UK)
  • Effectively manage changes across different parts of the organisation
  • Develop a set of metrics that measure the success of the Product organisation
  • Influence diverse stakeholder groups effectively
  • Bridge messaging between the leadership team and the Product team
  • Lead initiatives that affect wider organisation
  • Own team culture and morale
  • Build (manage, develop, mentor, coach) a high performance team of PMs and Designers

We're looking for someone who:

  • Has experience in Product leadership and ideally Design leadership
  • Has a proved delivery track of product capabilities/features that brought value to the business such as revenue and/or usage
  • Has an evidence and data based approach, and enjoys an experiment driven culture
  • Thrives working in a fast paced, Startup/Scaleup environment
  • Has experience working in similar industries and in building SaaS platforms
  • Loves building relationships and is comfortable managing various stakeholders
  • Is passionate about building (hiring, performance management) a high impact Product team
  • Change management
  • Has an obsession with Customer feedback

Life at Thirdfort:

  • Flexible Working Hours.
  • Health insurance through AXA Health.
  • Enhanced parental leave.
  • Work from home allowance.
  • Unlimited annual leave.
  • Enhanced sick leave.
  • Access to Spill, our mental health partner.
  • Regular company and team socials.
  • Wellness campaigns, including #wellnesswednesdays which provides wellness prompts & tips to the team.
  • Share options for all UK employees.
  • Customisable wellness budget and discounts on well-known brands with our partner ThanksBen.

We’re committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We’re purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're an ambitious, talented individual who takes ownership, you'll be a great Thirdforter.
If you require any reasonable adjustments during the application or interview process, please let your dedicated Talent Manager know and we’ll do our best to accommodate.

Company benefits

Open to part-time employees
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Unlimited annual leave
Enhanced sick pay
Work from home allowance
Teambuilding days
Access to Spill, our mental health partner
Bi-weekly Lunch & Learns sessions, as well as an uncapped budget for personal development
Bi-weekly yoga classes
Wellness campaigns, including #wellnesswednesdays which provides wellness prompts & tips to the team and a no internal meeting day
Share options for all UK employees

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Thirdfort provides and then we anonymously survey a statistically significant proportion of their employees to make sure Thirdfort is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Thirdfort

Company employees

105

Gender diversity (male:female)

55:45

Office locations

London & Manchester

Funding levels

$15,000,000

Hiring Countries

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2023
Finance & Insurance

Finance & Insurance

Industry awards 2022