Transport Operations Clerk

Job Description

Transport Operations Clerks are responsible for the administration of the Transport department including the operational activity and support of the warehouse administration as required. Your duties will vary depending on what’s required on the day so being flexible is an important skill to have.

Whether it’s giving drivers their paperwork, supporting with route departures, gathering Tachograph reports, debriefing drivers or generally being supportive with any challenges that arise, you’ll be an essential part of the Transport Operations Team.

The Hours for this role are varied on a 5 Week rotating rota Below

Week 1 - Monday - Friday 6am-2pm

Week 2 - Monday - Friday 2pm-10pm

Wk 3 - Sunday-Thursday 2pm-10pm

Wk 4 - Sun,Wed,Thur,Fri,Sat

Wk 5 - Sun, Mon,Tue,Thur,Sat

Key Responsibilities:

• Process and maintain accurate transport documentation, including delivery notes, manifests, and proof of delivery (PODs)
• Liaise with drivers, warehouse teams, and customers to ensure timely and efficient deliveries
• Support transport planning by assisting with route scheduling and vehicle allocations
• Monitor and track deliveries, resolving any issues or delays promptly
• Ensure all records are updated accurately within transport and warehouse management systems
• Check driver compliance with relevant transport regulations (e.g. driver hours and tachograph requirements)
• Handle queries and provide a high level of customer service to both internal and external stakeholders
• Support general administrative duties within the transport office

• Strong organisational skills with the ability to manage multiple tasks and priorities
• Attention to detail, ensuring accurate processing of transport paperwork
• Good communication skills for liaising with drivers, warehouse staff, and customers
• Ability to work under pressure and meet strict deadlines
• Problem-solving skills to handle delivery or scheduling issues efficiently
• Competent in Microsoft Office (especially Excel, Outlook, and Word)
• Accurate data entry and record-keeping

Personal Attributes

• Reliable and punctual
• Flexible approach to shift patterns
• Proactive and willing to support wider operations

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk