FlexaFlexa
  • Discover companies
  • Find a job
  • Resources
Sign inSign up

Quick links

  • Sign in
  • Sign up
  • Book a demo
  • Live feed

For employers

  • How Flexa can help
  • Case studies
  • Talent Insights Report 2026

For users

  • Discover companies
  • Find a job
  • Resources
  • The Flexa Awards

Flexa info

  • About us
  • Contact us
  • FAQs
  • Legal
FlexaFlexa

© 2026 Flexa, All rights reserved.

  • Privacy policy
  • Terms
Discover companies
Find a job
Resources
View company profileApply now

Working at Tesco Retail

  • Company employees
    330,000+
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom
  • Ireland

Office locations

Join Tesco as a Colleague - Phone Shops at Ashford Crooksfoot Extra, UK. This part-time role guarantees a minimum of 12 hours per week with pay starting at GBP 13.70 per hour. Deliver fantastic customer service, assist with mobile products and tech queries, and enjoy a flexible, inclusive working environment.

Requirements

  • No specific educational degree or minimum years of experience stated in the posting.
  • Must be available to work within the scheduled availability windows (Sun 10:00-16:00, Mon 11:00-19:00, Tue 11:00-19:00).
  • Passion for customer service, strong communication skills, and the initiative to solve tech queries.

Skills & Responsibilities

  • Customer Service: Deliver friendly, natural service, greeting every customer with a smile and building rapid rapport to ensure they feel confident and supported.
  • Product & Tech Support: Help customers choose the right mobile products and services, complete phone and contract setups, and resolve tech queries.
  • Store Routines & Teamwork: Make customer-focused decisions, support sales and store performance, and communicate openly with colleagues across the store.
  • Potential transition routes: People from retail sales, customer service, or mobile phone sales roles may bring strong interpersonal and advisory skills, alongside meeting the availability and customer-centric requirements of this job.

Job description

Availability Window

Days From time To time Sun 10:00:00 16:00:00 Mon 11:00:00 19:00:00 Tue 11:00:00 19:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You�ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Phone Shop Colleague pay starts at �13.70 per hour, rising to �14.97 in stores within the M25.Some locations may offer additional payments. We guarantee a minimum of 12 hours per week.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks� notice of your shifts. If your availability is close to what we�re looking for, we still encourage you to apply.

Providing friendly, natural service and getting to know your customers�

Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.

Making customer focused decisions and completing key store routines�

Understanding how your role supports great service, strong sales, waste reduction and overall store performance

A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.

The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.

The initiative to make the right decisions for customers, whether you�re solving a tech query, recommending a product, or supporting with a contract setup.

A positive, teamfocused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Tesco�s vision is to be every customer�s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We�re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone�s Welcome.

We also understand that life varies for each of us, so we�re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click�here.

Apply now
Tesco Retail

Tesco Colleague - Phone Shops - Ashford Crooksfoot Extra

Ashford
On-site
GBP 13.70 / hour

Similar jobs

Tesco Retail

Tesco Colleague - Phone Shops

Westhill
£13.70 / hour
Tesco Retail

Tesco Colleague - Phone Shops

Bradley Stoke
GBP 13.70 / hour
Tesco Retail

Tesco Colleague - Phone Shops

Llandudno Junction
£13.70 per hour
Tesco Retail

Tesco Colleague - Phone Shops

Northampton
£13.70 per hour
Tesco Retail

Tesco Colleague - Phone Shops

Clacton-on-Sea
£13.70 per hour
Tesco Retail

Tesco Colleague - Phone Shops

Durham
GBP 13.70 / hour