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Working at Tesco Retail

  • Company employees
    330,000+
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom
  • Ireland

Office locations

Join Tesco as a Colleague in Ashford, UK. This part-time role offers flexible working hours with a guaranteed minimum of 16 hours per week and a starting pay of £13.28 per hour. You will deliver friendly customer service, support store routines, and help drive great store performance.

Requirements

  • Must be over 18 years old and have passed the school leaver's age.
  • Passion for delivering great service and greeting customers with a smile.
  • Ability to work well in a team, communicate openly, and use initiative.
  • No specific degree or prior years of retail experience stated as mandatory.

Skills & Responsibilities

  • Customer Service: Deliver friendly, natural service and build rapport to ensure customers have a great experience.
  • Product Knowledge: Be confident with products and services to offer helpful assistance and make customer-focused decisions.
  • Store Operations: Provide flexible support across the store including shelf replenishment, checkout service, and online order picking.
  • Teamwork & Initiative: Work collaboratively with the team, communicate openly, and complete key store routines.
  • Potential transition routes: People from retail sales assistant, hospitality, or customer service roles may bring strong communication and interpersonal skills, alongside meeting the basic availability and age requirements for this job.

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments.

We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

  • Providing friendly, natural service and getting to know your customers.

  • Being confident with our products and services and offering help when needed.

  • Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.

  • Making customer focused decisions and completing key store routines.

  • Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

  • To be over 18 for this role.

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.

  • To build rapport so customers leave having had a great experience.

  • To use your initiative and make the right decisions for customers.

  • To work well in a team and communicate openly, having fun, and celebrating success.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the Government website here

Apply now
Tesco Retail

Tesco Colleague

Ashford
On-site
GBP 13.28 - GBP 14.55 / hour

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