FlexaFlexa
  • Discover companies
  • Find a job
  • Resources
Sign inSign up

Quick links

  • Sign in
  • Sign up
  • Book a demo
  • Live feed

For employers

  • How Flexa can help
  • Case studies
  • Talent Insights Report 2026

For users

  • Discover companies
  • Find a job
  • Resources
  • The Flexa Awards

Flexa info

  • About us
  • Contact us
  • FAQs
  • Legal
FlexaFlexa

© 2026 Flexa, All rights reserved.

  • Privacy policy
  • Terms
Discover companies
Find a job
Resources
View company profileApply now

Working at Tesco Retail

  • Company employees
    330,000+
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom
  • Ireland

Office locations

Join Tesco as a Shift Leader at the Norwich Plumstead Rd Express location. This part-time role offers a minimum of 16 hours per week with a starting pay of £15.59 per hour. You will lead the store team, ensure exceptional customer service, and take charge in the manager's absence.

Requirements

  • Must be 18 years of age or older.
  • Experience working in a team lead or management position in a fast-paced retail environment is required.
  • Strong role model with a passion for customer service and team building.
  • Clear communication skills and ability to motivate and inspire others.

Skills & Responsibilities

  • Team Leadership: Guide and motivate store colleagues to deliver outstanding results and maintain high service standards.
  • Operational Support: Act as the go-to person for day-to-day operational queries and confidently lead the store in the manager's absence.
  • Coaching and Feedback: Coach colleagues, provide constructive feedback, and role model great service to foster an inclusive environment.
  • Customer Focus: Build positive, long-lasting relationships with customers and colleagues to ensure every customer's needs are met.
  • Potential transition routes: People from retail sales assistant or hospitality supervisor roles may bring strong customer service and team collaboration skills, alongside meeting the management experience requirements.

Job description

Availability Window

Days From time To time Sun 05:30:00 14:30:00 Wed 14:00:00 23:00:00 Thu 14:00:00 23:00:00 Sat 05:30:00 14:30:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

Leading the team to deliver a great experience for customers in-store.

Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.

Building positive, inclusive relationships that help colleagues perform at their best.

Confidently leading the store in the Manager’s absence.

Making balanced, flexible decisions and adapting well to change.

Coaching colleagues, giving feedback and role modelling great service.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

To be over 18 for this role.

Experience working in a team lead or management position in a fast-paced retail environment.

Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.

Build positive, long-lasting relationships to create an inclusive, supportive team environment.

A clear communicator, using a variety of methods to keep the team well informed.

A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we're always open to conversations about flexible working.

Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.

Apply now
Tesco Retail

Tesco Shift Leader - Days - Norwich Plumstead Rd Express

Norwich
On-site
£15.59 per hour

Similar jobs

Tesco Retail

Shift Leader - Days

Glenrothes
From £15.59 per hour
Tesco Retail

Shift Leader - Days

Manchester
From £15.59 per hour
Tesco Retail

Shift Leader - Days

Broxburn
£15.59 per hour
Tesco Retail

Shift Leader - Days

Edinburgh
£15.59 per hour
Tesco Retail

Shift Leader - Days

Ruthin
£15.59 per hour
Tesco Retail

Shift Leader - Days

Hull
£15.59 per hour