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Working at Tesco Retail

  • Company employees
    330,000+
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom
  • Ireland

Office locations

Join Tesco as a Shift Lead at the new Basingstoke Old Basing Mall Express store. This full-time or part-time role offers a starting pay of £15.59 per hour with guaranteed hours starting from 16 hours per week. You will lead the team, manage daily operations, and ensure an exceptional customer experience.

Requirements

  • Must be over 18 years of age.
  • Experience working in a team lead or management position in a fast-paced retail environment.
  • Strong role model with a passion for customer service and team building.
  • Clear communication and natural leadership skills.
  • No specific degree is required by the posting.

Skills & Responsibilities

  • Leadership: Motivate and inspire the team to deliver outstanding results and lead the store in the Manager's absence.
  • Communication: Act as the go-to person for operational queries, using clear methods to keep the team informed.
  • Coaching: Coach colleagues and provide constructive feedback to help them perform at their best.
  • Customer Service: Build positive, inclusive relationships and role model great service to meet customer needs.
  • Potential transition routes: People from retail supervisor or assistant store manager roles may bring team management and customer service skills, alongside meeting the requirement for fast-paced retail experience.

Job description

Please note:

This is one of our exciting new stores, Basingstoke Old Basing Mall Express, which could mean interviews and training will be completed at one of our other stores locally. Further details will be shared throughout your application journey.

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

  • Leading the team to deliver a great experience for customers in-store.

  • Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.

  • Building positive, inclusive relationships that help colleagues perform at their best.

  • Confidently leading the store in the Manager’s absence.

  • Making balanced, flexible decisions and adapting well to change.

  • Coaching colleagues, giving feedback and role modelling great service.

  • Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

  • To be over 18 for this role.

  • Experience working in a team lead or management position in a fast-paced retail environment.

  • Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.

  • Build positive, long lasting relationships to create an inclusive, supportive team environment.

  • A clear communicator, using a variety of methods to keep the team well informed.

  • A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the Government website here

Apply now
Tesco Retail

Shift Leader - Basingstoke Old Basing Mall Express

Basingstoke
On-site
£15.59 per hour

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