FlexaFlexa
  • Discover companies
  • Find a job
  • Resources
Sign inSign up

Quick links

  • Sign in
  • Sign up
  • Book a demo
  • Live feed

For employers

  • How Flexa can help
  • Case studies
  • Talent Insights Report 2026

For users

  • Discover companies
  • Find a job
  • Resources
  • The Flexa Awards

Flexa info

  • About us
  • Contact us
  • FAQs
  • Legal
FlexaFlexa

© 2026 Flexa, All rights reserved.

  • Privacy policy
  • Terms
Discover companies
Find a job
Resources
View company profileApply now

Working at Tesco Retail

  • Company employees
    330,000+
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom
  • Ireland

Office locations

Join Tesco as a Shift Lead in Horsham, UK, working on a part-time basis with a guaranteed minimum of 16 hours per week. This role involves leading in-store operations, supporting colleagues, and delivering exceptional customer service, with pay starting at £15.59 per hour.

Requirements

  • Must be over 18 years of age.
  • Previous experience working in a team lead or management position in a fast-paced retail environment.
  • Strong role model with a passion for customer service and team building.
  • Clear communication skills and ability to motivate and inspire a team.
  • No specific degree required.

Skills & Responsibilities

  • Team Leadership: Lead the in-store team to deliver outstanding results and act as the go-to person for day-to-day operational queries.
  • Coaching and Development: Coach colleagues, provide constructive feedback, and role model great customer service.
  • Operational Management: Confidently lead the store in the Manager's absence and make balanced, flexible decisions.
  • Relationship Building: Build positive, inclusive relationships to create a supportive team environment.
  • Potential transition routes: People from retail sales assistant or hospitality supervisor roles may bring strong customer service and team coordination skills, alongside meeting management requirements.

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

  • Leading the team to deliver a great experience for customers in-store.

  • Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.

  • Building positive, inclusive relationships that help colleagues perform at their best.

  • Confidently leading the store in the Manager’s absence.

  • Making balanced, flexible decisions and adapting well to change.

  • Coaching colleagues, giving feedback and role modelling great service.

  • Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

  • To be over 18 for this role.

  • Experience working in a team lead or management position in a fast-paced retail environment.

  • Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.

  • Build positive, long lasting relationships to create an inclusive, supportive team environment.

  • A clear communicator, using a variety of methods to keep the team well informed.

  • A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the Government website here

Apply now
Tesco Retail

Shift Leader

Horsham
On-site
£15.59 - £16.86 per hour

Similar jobs

Tesco Retail

Shift Leader

Bristol
£15.59 - £16.86 per hour
Tesco Retail

Shift Leader

Gravesend
£15.59 - £16.86 per hour
Tesco Retail

Shift Leader

Salisbury
£15.59 - £16.86 per hour
Tesco Retail

Shift Leader

Bristol
From £15.59 to £16.86 per hour
Tesco Retail

Shift Leader

Bristol
£15.59 - £16.86 per hour
Tesco Retail

Shift Leader

Southampton
£15.59 - £16.86 per hour