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Working at Tesco Retail

  • Company employees
    330,000+
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom
  • Ireland

Office locations

Join Booker in Reading, UK as a Picker. In this flexible role, you will ensure customers' needs are met by accurately picking goods using a handheld terminal, processing deliveries, filling shelves, and providing exceptional customer service.

Requirements

  • No specific educational requirements or minimum years of experience stated in the posting.
  • Must have a can-do attitude, passion for customer service, and the ability to work to designated pick rates.
  • Must be punctual and properly presented.

Skills & Responsibilities

  • Handheld terminal operation: Accurately pick and dispatch goods by picking against a handheld terminal and advising the Manager of any differences.
  • Quality control: Check quality, shelf life, and ensure packaging is robust in preparation for delivery.
  • Customer service: Provide a high standard of customer service by processing deliveries efficiently and handling queries politely.
  • Store operations: Assist with filling shelves, serving on tills, and managing stock levels.
  • Potential transition routes: People from retail assistant or warehouse operative roles may bring customer service and stock handling skills, alongside meeting the general requirements of the job.

Job description

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.

Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.

Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.

Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

For more information about us please visit www.bookergroupjobs.co.uk

Apply now
Tesco Retail

Picker

Reading
On-site

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