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Working at Tesco Retail

  • Company employees
    330,000+
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom
  • Ireland

Office locations

Join One Stop as a Post Office Counter Clerk in St Anns, Nottingham, UK, where you will serve local shoppers and bring the community store experience to life. In this role, you will greet customers warmly, identify their needs, and ensure store operations and Post Office procedures run smoothly.

Requirements

  • Must have passed the school leavers age.
  • Strong customer service and communication skills.
  • Ability to work effectively as part of a team.
  • No specific minimum educational degree or prior years of experience stated.

Skills & Responsibilities

  • Customer Service: Greet customers warmly and engage with them to understand their shopping and Post Office needs.
  • Product Knowledge: Stay passionate and knowledgeable about store products and services to recommend the right items.
  • Process Adherence: Follow Post Office processes, procedures, and age-restricted product policies like Think 25.
  • Teamwork: Collaborate with team members to complete store duties, maintain merchandising, and keep shelves stocked.
  • Potential transition routes: People from retail sales assistant or customer service roles may bring relevant interpersonal skills, alongside meeting the customer-focused requirements of this job.

Job description

At One Stop Stores we aim serve local shoppers a little better every day. Being a part of the local community we really can achieve this but its our colleagues in store that brings this to life.

In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, youll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

Whilst being ready to roll up your sleeves and do whats needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, youll need to:

  • Greet each customer with a warm and friendly welcome
  • Listen to and talk with customers to find out what their needs are
  • Do your best to make sure the customer finds everything they want
  • Be passionate and knowledgeable about our products and services
  • Always be in store, on time, smartly dressed and ready to serve
  • Make sure Post Office processes and procedures are followed
  • Always think 25 when serving age restricted products
  • Work as part of a team to complete store duties

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLCbut operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week
One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.

With our stores situated throughoutEngland and Wales, theres sure to be a
One Stop near where you live or work.

Were proud to have been accredited Disability LeaderLevel 3and were committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickhere.

Please Note

One Stop will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country pleaseclick here

Apply now
Tesco Retail

One Stop - Post Office Counter Clerk

Nottingham
On-site

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