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Working at Tesco Retail

  • Company employees
    330,000+
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom
  • Ireland

Office locations

Lead the kitchen operations at Tesco in Norwich as a Cafe Kitchen Manager. Oversee food preparation, stock management, and team development in a lively cafe environment with flexible working opportunities.

Requirements

  • Background in hospitality at supervisory level or above.
  • Must be 18 years of age or older.
  • People management and leadership skills.
  • Experience working in a high-pressure environment.
  • No specific degree required.

Skills & Responsibilities

  • People management: Coach and lead back-of-house colleagues to deliver timely and tasty food.
  • Stock management: Monitor food stocks, ordering, storage, and preparation in line with food safety regulations.
  • Operations oversight: Manage routines, processes, and gross profit while stepping in for the Cafe Manager when needed.
  • Communication: Motivate the team and work closely with the Cafe Manager to maintain high service standards.
  • Potential transition routes: People from retail shift supervisor or assistant restaurant manager roles may bring team leadership and operational skills, alongside meeting supervisory hospitality requirements.

Job description

We have an exciting opportunity for a Kitchen Manager with hospitality experience to join one of our lively caf� kitchens. You�ll oversee the daily operations of your kitchen, as well as selecting, training and developing kitchen colleagues to deliver delicious food that keeps our customers happy, satisfied, and coming back for more. It�s all part of making every day a little better for them, and us.

As a Kitchen Manager, you�ll be responsible for stock levels, food storage and preparation, as well as the highest levels of food safety and hygiene. You�ll bring your experience of working in a similarly busy environment to Tesco, where you�ll become a caf� menu expert keen to share your knowledge with the team around you. From health and safety to limiting food waste, you�ll understand the importance of every detail and inspire your team to deliver outstanding food quality and speed of service - after all, no one tries harder for customers than us.

Tesco Caf�s are a place to get on. We believe in creating a great environment for colleagues to work � and providing opportunities for everyone to be at their best. With your previous experience at supervisory level or above, you�ll demonstrate great leadership and people management skills as you build an inclusive place where people feel respected, safe and valued. In doing so, you�ll grow as a leader and develop your skills and experience as part of our friendly team.

Please note that you need to be 18 or over to apply for this role.

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role�s key responsibilities and measures:

  • Managing food stocks, ordering, storage and preparation in line with food safety and hygiene regulations.
  • Having overall responsibility of the kitchen, including routines, processes, change implementation and gross profit.
  • Selecting, training and developing back of house colleagues to deliver timely, tasty food to customers.
  • Identifying new and better ways of working to keep improving services for customers and colleagues.
  • Ensuring that all training, health and safety and food safety requirements are met.
  • Understanding the key drivers of our service plan and delivering to the standard required.
  • Stepping up to oversee the full caf� operation in the absence of the Caf� Manager.

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role�s key responsibilities and measures:

  • A background in hospitality, at supervisory level and above.

  • People management skills that allow you to lead by example and coach in an inclusive manner.

  • Experience of remaining productive in a high-pressure environment.

  • A commitment to excellent customer service.

  • A desire to create an inclusive work environment where colleagues feel respected, safe and valued.

  • Personal

  • Good planning and organisation skills.

  • Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.

  • Excellent communication skills to motivate and support a growing team and work closely with the Caf� Manager.

With 329 caf�s across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Caf�s are a great place to work, with a genuine family feel - truly a place to get on.

We are proud to have an inclusive culture at Tesco Caf� where everyone is welcome and truly feels able to be themselves. In our caf�s, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We know life looks a little different for each of us. That�s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We�re proud to have been accredited as a Disability Confident Leader and we�re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Apply now
Tesco Retail

Cafe Kitchen Manager

Norwich
On-site

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