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Working at Tesco Retail

  • Company employees
    330,000+
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom
  • Ireland

Office locations

Join Tesco as a Cafe Back of House Team Member at Tesco Ripon, Marshall Way, UK. This role involves preparing food, maintaining kitchen cleanliness, and ensuring excellent customer service in a flexible, inclusive environment. Applicants must be 18 or over.

Requirements

  • No specific educational degree or minimum years of experience are stated in the posting.
  • Must be 18 years of age or older to apply.
  • Commitment to excellent customer service.
  • Knowledge of Health and Safety standards.
  • Ability to work efficiently, multitask, and maintain a clean environment.

Skills & Responsibilities

  • Customer Service: Deliver friendly and efficient service, resolving customer complaints and supporting the café team.
  • Food Safety & Hygiene: Follow food safety regulations, keep daily records, and practice FIFO stock rotation.
  • Kitchen Operations: Prepare, cook, and serve food while maintaining clean equipment and managing safe storage of deliveries.
  • Organization & Teamwork: Plan daily tasks, multitask under pressure, and communicate proactively within the team.
  • Potential transition routes: People from retail assistant, kitchen porter, or fast-food team member roles may bring customer service and food handling skills, alongside meeting basic age and safety requirements.

Job description

Whats the secret ingredient behind our cafes big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, its the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.

As a member of this team and someone whos dedicated to great service, youll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. Its an essential and varied role, where your work helps to make every day a little better.

In return for all you do, well offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.

Please note that you need to be 18 or over to apply for this role.

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the roles key responsibilities and measures:

  • Keeping kitchen equipment and utensils clean and tidy.

  • Serving customers quickly, efficiently and with care.

  • Following food safety and hygiene regulations while keeping daily records.?

  • Practising first in, first out (FIFO) stock rotation to keep our food fresh.

  • Accepting deliveries and handling the safe storage of food.

  • Being aware of (and following) all operational policies and procedures.

  • Preparing, cooking, and serving food according to our cafs

  • Making sure we maintain our standards and all food products are available.

  • Knowing our cafs menu inside and out and serving food exactly as its intended.

  • Resolving customer complaints and passing on information to the Caf Manager.

  • Staying up to date with business communications and exciting new initiatives.

  • A commitment to excellent customer service.

  • Knowledge of Health and Safety standards.

  • The ability to work efficiently and maintain a clean environment.

Personal

  • Comfortable working in a team.
  • Great communicator with a proactive attitude.
  • Ability to multitask and work well under pressure.
  • Confident using your initiative to improve ways of working.
  • Good at planning and keeping things organised.

With 329 cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a place to get on.

We are proud to have an inclusive culture at Tesco Cafe where everyone is welcome and truly feels able to be themselves. In our cafs, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We know life looks a little different for each of us. Thats why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Were proud to have been accredited as a Disability Confident Leader and were committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Apply now
Tesco Retail

Cafe Back of House Team Member

Ripon
On-site

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