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Tesco

Product Manager - Identity

Location:  Welwyn Garden City, UK
Location flexibility:  2 office days / week
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Job Description

Tesco's Identity platform is the authentication and access layer serving tens of millions of customer accounts across five markets — the backbone that lets every customer sign in, stay secure, and trust the systems behind every interaction with Tesco, in-store and online.

We're looking for a Product Manager to own strategy and roadmap for a core part of that platform's data foundations: the systems that master, structure, and serve the datasets underpinning identity at scale. This is a genuinely technical product role — you'll work daily with engineering on legacy-to-modern migrations, large-scale data system design, and the quality and reliability that tens of millions of customers depend on without ever thinking about it.

You'll be joining at a time of real technical evolution for the platform, modernising foundational systems, migrating away from legacy architecture, and building for scale and resilience as Tesco's identity data needs keep growing. So exciting times!

This role can be based from our London Farringdon or Welwyn Garden City office

  • Strong exposure to APIs and enterprise systems — you understand how large, interconnected technical estates actually work
  • A track record of building quality systems at scale, not just shipping features
  • A technical orientation and fluency — comfortable holding your own in deep engineering conversations, without needing to be an engineer yourself
  • Genuine curiosity for complex, ambiguous problems — the best candidates will be energised, not daunted, by systems complexity
  • Experience with modernisation or migration projects — taking legacy systems to modern equivalents is a core part of this role
  • Product management experience (2-3 years) working in an agile environment
  • Understanding of technical debt and the ability to hold objective, credible conversations with engineering counterparts about prioritising it
  • Excellent written and verbal communication — able to translate fluently between technical and non-technical audiences
  • Strong decision-making and prioritisation skills, especially when trade-offs are real and decisions need to be made fast
  • Good domain expertise in the relevant functional area/ a large complex domain
  • Knowledge and experience of product management best practice and methodologies and strong technical acumen
  • Technically competent to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested
  • Understands the impact Tech debt is causing and the value Tech upgrades can bring in, and can hold the objective conversations with your technology counterparts to prioritize it during any sprint

Skills Relevant for the role:

  • Excellent written and verbal communication skills
  • A methodical/ analytical approach and great problem-solving skills
  • Attitude and the aptitude to learn new product area/domain quickly
  • Great presentation and persuasion skills
  • Team player who could work collaboratively with other members of the team
  • Ownership, responsiveness and commitment towards assigned work
  • Strong decision making and prioritization skills, especially when multiple trade-offs are involved and faster decision are required
  • Expertise of Agile methodologies, writing effective user stories/ acceptance criterions
  • Great people skills and can gain respect and trust of team members and others working with you

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

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Working at Tesco

Hybrid

A little flex time

Company benefits

25 days annual leave + bank holidays
Additional voluntary pension contribution
Adoption leave – 26 weeks full pay (after 52 weeks service)
Annual bonus
Annual pay rises
Bike parking
Buy or sell annual leave
Car allowance
Charity donation scheme
Chill out zone
Cinema discounts
Coffee discounts
Collaboration spaces
Company car
Company freebies
Compassionate leave
Critical Illness Insurance
Cycle to work scheme
Death in service
Dental coverage
Discretionary sick pay
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts – 10% off and 15% on pay day weekends
Employee phone programme
Enhanced maternity leave – 26 weeks full pay (after 52 weeks service)
Enhanced paternity leave – 6 weeks full pay (after 52 weeks service)
Enhanced pension match/contribution – up to 7.5% matching
Equity packages
Ergonomic workstations
Eye Care Support
Faith rooms
Family health insurance
Fertility treatment leave
Financial advice
Fully stocked snack cupboard
Gym membership
Health assessment
Health insurance
In house training
L&D budget
Learning license
Learning platform
Legal consults
Life assurance – Five times your pay
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mentoring
Modern office
On-site barista
On-site catering
On-site gym
On-site personal trainer
On-site shower
On-site wellness room
On-site wellness services
On-site workout classes
Open to compressed hours
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave
Personal development budgets
Personal development days
Pregnancy loss leave
Private booths
Referral bonus
Religious celebration leave
Relocation packages
Restaurant discounts
Sabbaticals
Salary advance
Salary sacrifice
Secure on-site parking
Sensory-Friendly Setup
Share options
Skilled worker visas
Sports teams
Study support
Teambuilding days
Theme park discounts
Time off in-lieu
Tree planting
Volunteer days
Wellbeing incentive programme
Reservist leave
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Flexa

Tesco

Product Manager - Data, Analytics &amp; AI

Welwyn Garden City, UK

Company employees:

330,000+

Gender diversity (m:f):

49:51

Hiring in countries

Ireland

United Kingdom

Office Locations