Cafe Barista

Job Description

We have an exciting opportunity for a Barista, who is enthusiastic about quality food and drink and great customer service to join one of our Tesco Caf� teams. Whether it�s a quick pit-stop after the weekly shop or a long overdue catch-up with a friend, you�ll ensure our customers enjoy delicious coffee, tea and seasonal drinks that make every day a little better.

You�ll bring your skill as a Barista (or as someone who�s worked in hospitality) to the team and share your knowledge and expertise with those around you. At Tesco, no one tries harder for customers than we do. So, you�ll ensure you�re familiar with all of our menu offerings and any new initiatives, regularly review stock levels, and serve our customers quickly and efficiently, taking into account any particular requirements.

At Tesco Caf�, we�re committed to providing opportunities for everyone to be at their best. With your experience, you�ll take ownership of team barista development and work closely with the Caf� Manager to support those looking to develop their skills Plus, you�ll use our Click and Learn portal and other caf� resources to complete specific learning modules to enhance your own knowledge. It really is a place to get on.

Please note that you need to be 18 or over to apply for this role.

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role�s key responsibilities and measures:

• Working at speed to serve a range of drinks to our customers quickly and efficiently.
• Making sure you adhere to food safety and hygiene regulations to ensure we meet the required standards.
• Regularly reviewing stock levels and being aware of (and following) all of our policies and procedures.
• Working with the Caf� Manager to identify and support team members looking to develop as Baristas.
• Keeping up to date with all communications from Tesco, as well as any new offers, initiatives and menu changes.
• Resolving any customer complaints where possible.

• Experience of working as a Barista, or in a hospitality environment.
• A commitment to excellent customer service.
• Confidence to coach and train others in an inclusive manner.

Personal

• Good planning and organisation skills.
• Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.
• Excellent communication skills to support colleagues and the Caf� Manager.

With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

We are proud to have an inclusive culture at Tesco Caf� where everyone is welcome and truly feels able to be themselves. In our Cafes, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We know life looks a little different for each of us. That�s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We�re proud to have been accredited Disability Confident Leader and we�re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click�here.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.