Payroll and Benefits Coordinator

Job Description

Initially a 6-month fixed-term opportunity (with potential to extend) providing delivery-focused payroll and benefits support to the People Operations team and our team members; supporting accurate and efficient payroll preparation and related processes; and ensuring a best-in-class people experience

Changing the world of pet food for good

We’re tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.

We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling in the UK and Europe – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.

Together, we’ll change the world of pet food for good.

Organise & Engage

The purpose of the People team is to ensure we have a highly motivated and engaged pack working within a highly effective operating model to deliver our strategy. We are the custodians and champions of the unique and powerful tails.com culture, and we make sure our people, at all levels, have what they need to deliver their best work every day.

Sounds like a team you'd like to join? Here’s how you’ll make a difference:

This role will be responsible for:

• Coordinating our UK payroll activity (currently monthly and biweekly) in good time for cut-off dates for submission to our external payroll partner;

• Ensuring checks and audit activity as required to ensure each payroll runs accurately with a target of zero defects;

• Liaising with colleagues in People Operations and managers to verify all payroll and people changes are appropriately approved and documented;

• Supporting accurate and timely maintenance of our payroll and HR related records to include starters, leavers and contract amendments;

• Managing payroll and benefits queries from pack members;

• Supporting review and process reengineering of in-house payroll related activity to ensure responsible and efficient practices;

• Supporting provision of timely and accurate reporting / metrics;

• Participating in delivery of employee lifecycle activity and projects as required, together with development of our overall people offering.

The ideal candidate has:

• Previous HR administration experience including payroll preparation, benefit scheme coordination and HRIS maintenance;

• Good knowledge of best practices and legal requirements when it comes to handling sensitive and confidential data;

• Process-oriented, delivery-focused and comfort working to payroll deadlines;

• An analytical mindset with an aptitude for working with data (including in Excel) with high attention to detail;

• Excellent relationship-building and communication skills; pro-active and confident liaising with both colleagues internally and externally;

• Comfort using a range of HR technology to support, help scale and streamline people operations;

• Previous process change management or process reengineering experience a plus.

What’s next?

If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.

Here’s a taster of how our recruitment process works:

Our commitment

We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at tails.com.

During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.

What's in it for you?

• Competitive salary, reviewed annually.

• Flexible core hours, giving you true work life balance.

• Hybrid role to ensure this role works for you.

• 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days.

• 9/10 day working week - meaning every other Friday off to enhance your wellbeing without a reduction in pay and leave allowance.

• Optional 5 days unpaid leave and 1 paid volunteer day each year.

• When you need a change of scenery, you can work from abroad 2 weeks every 6 months

• Health insurance for you, paid by tails.com

• Extended maternity, paternity, shared parental and adoption pay.

• Flexible paid care leave to support immediate dependants, people close to you and pets.

• Electric car lease, through a salary sacrifice scheme

• An external financial coach to support a range of topics - debt management, savings and investments.

• Vet service - to support with all pet related questions.

• In house L&D team, with access to year round courses to help drive your development.

• 50% discount on all tails.com and 40% on Republic of Cats products.

• Discounted gym membership.