Documentation Engineer II

Job Description

Established in 2017, Storyblok has rapidly ascended to the forefront of the global headless CMS landscape. Our vision is to “pioneer the future of content management, removing barriers between developer and marketing teams by offering an intuitive, scalable, and intelligent platform to deliver digital experiences from idea to success”.

Our team is made up of smart, passionate individuals who excel in their work. People who are comfortable taking on big ideas and figuring out the details along the way. With a dynamic team of over 220+ passionate individuals spanning 45+ countries, we're not just breaking boundaries; we're redefining them!

Our $47m Series B funding round in May 2022 represented a significant milestone for us, propelling our journey into a period of extraordinary growth into the US market, while also advancing our presence and progress in EMEA.

We're proud recipients of numerous awards, including recognition in G2's 2024 Best Software Awards. As a remote-first company, we have been officially recognized as one of the top 100 most flexible places to work, ranking #3 in the scale-up category as per Flexa Careers.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

• Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
• Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• VSOP (Virtual Stock Option Plan)
• The annual international team-building trip, quarterly and monthly online get-togethers
• As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
• An international team that loves to have fun at work and works hard together to accomplish shared goals

JOB SUMMARY

As a Documentation Engineer II, you will be responsible for the creation and maintenance of documentation related to company products, processes, and training materials. This role involves collaborating with various teams to ensure that information is accurate, accessible, and effectively supports internal and external users.

ESSENTIAL JOB FUNCTIONS

• Become a Storyblok and headless CMS authority, helping developers, partner agencies, and customers to understand Storyblok and its capabilities, implement a headless architecture on their projects easily, and get the best out of Storyblok’s features.
• Help developers understand and get value out of Storyblok by creating and maintaining developer tutorials, developer guides, FAQ entries, and API documentation.
• Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
• Helping teammates overcome obstacles, resolving blockers, and completing work tasks.
• Seeking guidance to increase your own experience. Sometimes mentoring teammates in an open, respectful, flexible, and empathetic manner.

EDUCATION AND EXPERIENCE

• 5+ years of experience in web development.
• Proven experience in technical writing and documentation.
• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
• Working knowledge of at least one of the modern JavaScript frameworks (e.g. Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.
• Working knowledge of Git.
• Strong communication and interpersonal skills.
• Good problem-solving and critical-thinking abilities.
• High attention to detail.
• Continuous learning mindset to stay updated on industry trends and best practices in documentation.
• Ability to learn and document technical topics efficiently and comprehensively.
• Ability to assume the users’ perspective to convey technical information clearly.
• Ability to work independently with little direct supervision.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

Here is a sneak peek of Storyblok’s Visual Editor